Firehouse Animal Health Center Leander

I've been bringing my cats to Firehouse since I adopted them as kittens, 3 years now. While we primarily see Dr Mendoza now, we've seen several veterinarians there and each one has been kind, knowledgeable, and so very helpful in making sure I am well informed with keeping my babies healthy and happy. In times when they have needed additional care, outside of yearly check ups, both the vet techs and vets listen and ask tons of questions to completely understand what's going on so we can all work together to solve the issue at hand (health and behavioral). The vet techs and support staff are all great as well. I'm very happy to have such a caring vet clinic for my cats.

My dog and I love Firehouse! I've referred several friends and all of them have nothing but positive things to say! I love their fear-free approach to veterinary care as it shows how much they care about not just the physical health of our furry family members but also their emotional health. They are the best! Highly recommend. And my dog specifically recommends the pup cups. :)

Dr. Mendoza is amazing!! I have a nervous cat and Dr. Mendoza has a very calming touch with her. She seems to genuinely care for her patients and has taken the time to make excellent recommendations for treatments that don't involve trying to shove a pill down a cat's throat (NEVER easy!).

I’m puzzled by the 4.8-star rating for Firehouse Animal Hospital because my experience was quite frustrating. My dog had a 7 cm open wound that required stitches. Although the doctor had good bedside manner, I questioned their commitment to my dog's care. I later discovered that Firehouse Animal Hospital is owned by a venture capital firm, which prioritizes profit over animal welfare. The doctor recommended full anesthesia for the wound, which seemed excessive given that the damage was superficial and didn’t involve muscle. After agreeing to this, I consulted other professionals who suggested that sedation would have been more appropriate. The initial stitches appeared loose, but I deferred to the professional judgment. Within two days, the stitches came undone, and the wound reopened. When I returned to the hospital at 7:30 a.m. for a follow-up, the front desk staff told me to go home and wait for the doctor to call, claiming no one was available. After requesting a partial refund and deciding to take my dog to another hospital, the doctor suddenly became available. On the second visit, they used staples and stitches to repair the wound again. This procedure, which took only 5 minutes, was done well, but I was upset that my dog had to endure this painful experience twice. Additionally, the front desk staff incorrectly assumed my dog had been licking the stitches, despite the fact that my dog was confined and wearing a cone. My friend has the similar experience with much less of the cost. I won't be complaining about the cost if I had an excellent experience. My main problem is how this place prioritize profit over animal's health.

There is not a better vet in the area. Dr. Mendoza is wonderful! She sees my personal cats and any of my foster kittens who need additional care. She has diagnosed some wwweeeeeiiiird things (such as a kitten with mega-esophagus, very rare in cats) without making me feel like we were running every test under the sun. I've brought her some difficult cases (a kitten with Manx syndrome and very burned rear end, or two kittens who both had fractured front legs) and she's helped me heal the little babies. She explains everything in great detail and takes the time to answer all of your questions. I don't think any of my guys could get better care. In addition, her staff is great. Every one of them from the front desk to the clinic manager to the techs -- they're all so friendly and welcoming and knowledgeable. GREAT place!!