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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I've been with Pumpkin for five yearss…
I've been with Pumpkin for five years and getting this insurance for my senior cat was the best decision I ever made. Well, except for adopting my cat. I've never had a problem with getting reimbursed for any invoice. Whether it's a couple of hundred dollars or thousands. I put in three claims a couple of weeks ago after my cat needed bloodwork and x-rays at her regular vet. I then needed to bring her to the emergency hospital later the same morning for an ultrasound and echocardiogram and that visit was close to a couple thousand dollars. Then there was a claim for a couple hundred dollars for her regular medication. I was amazed that Pumpkin expedited the emergency hospital invoice and I was paid in under 10 minutes. I am truly grateful that Pumpkin allows me to be able to give my now 19 year old cat the best care.
Insurer: Pumpkin
By: Marilyn
Acted on the claim very quickly
Acted on the claim very quickly, just submitted the vet bill of services and they took it from there, very happy with the service
Insurer: Embrace
By: Customer
A seamless process and very efficient
A seamless process and very efficient
Insurer: Trupanion
By: Lauren
Excellent pet insurance company
Excellent pet insurance company. They will reimburse you after your deductible usually within 30 days. Highly recommended.
Insurer: Pets Best
By: Joe C
Great Customer Service
The customer service I receive when I have to contact them.
Insurer: MetLife
By: Bruce
Quick & Easy Claim Submission
Submitting the claim was easy to do from my tablet. Thank you for making it available rather than having to mail anything in!
Insurer: Embrace
By: Suzanne A
Claim for dental procedures denied as…
Claim for dental procedures denied as pre-existing. They failed to "discover" the pre-existing until almost a year after we enrolled. The condition was treated and resolved (Per policy, dental treatment is covered once it is treated and resolved. We had it treated and resolved and they still denied it. They do not advise you of exclusions for pre-existing until a claim is submitted. They take the premiums and provide no coverage.
Insurer: Embrace
By: J H
It is so incredibly easy to create a…
It is so incredibly easy to create a claim!
Insurer: MetLife
By: customer
We’ve been very happy with Spot
We’ve been very happy with Spot. They’ve been fair and prompt with our insurance claims.
Insurer: Spot
By: Tracy Chelette
Your premium prices are too high and…
Your premium prices are too high and the amount you pay towards a vet bill is insufficient.
Insurer: Spot
By: Kelly Tabor