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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I am happy with the experience overall
I am happy with the experience overall. I enjoy using the app, it’s super easy and the reimbursement process is relatively quick. The one thing I would love to see.. would be the ability to identify verify via text code, not just email. Other than that it’s been a great experience so far.
Insurer: MetLife
By: Kathleen Burke
The document upload was very simple and…
The document upload was very simple and we were reimbursed in less than 1 week. Thank You!
Insurer: MetLife
By: Debi Kret
Review
The ease with the registration process.
Insurer: MetLife
By: Sabrina
Creating claims is easy
Creating claims is easy. Communication from MetLife is very helpful (email stating claim received, being processed and approved)
Insurer: MetLife
By: Barb
Love it show me that everything is…
Love it show me that everything is possible thank you
Insurer: Prudent Pet
By: Wayne
Pet insurance with MetLife is easy
It is very easy to file a claim. The claims are settled quickly. The communication is great.
Insurer: MetLife
By: Teresa
Amazing coverage and service
My cat was having problems with her mouth and had to have work done. I was not sure if it would be covered but I thought I would just submit the invoice. Without any questions they researched it and reimbursed me ( minus co pay) with like 3-5 days. I could not have asked for better coverage or service.
Insurer: MetLife
By: Karen Kelly
Comprehensive pet insurance
I really like the overall pet insurance coverage we have for both our dogs. We chose preventative and sick care. Thankfully, we don't always need to use the sick coverage and appreciate that we receive a credit towards olthe overall coverage amount when it's unused. One issue we have experienced is inconsistent approval processing where there are significant delays and requests for notes when we provided them previously for a reoccurring issue. I found this to be frustrating.
Insurer: MetLife
By: Michelle Watkinson
Signing up
Signing up, setting up my profile and filing my claim after our vet visits was all a breeze!
Insurer: MetLife
By: Holly