Do not recommend
We understood getting this insurance that some stuff wouldn’t be covered within the 1st 6 months from policy start date. Our dog started limping, so we took her to get checked just for our vet to refer her to another specialist for an X-ray. New vet did X-ray and found out she had a cruciate ligament and needed surgery. We submitted all her medical records to prove it wasn’t an pre existing condition and it was an accident but PetsBest still closed the claim after making us call the all the vets we saw within the last 12mo. We knew cruciate ligament wouldn’t be covered but how is the X-ray that they did on her to find out what the issue was NOT COVERED! Called customer service just to be told that anything associated with cruciate ligament will not be covered. Wasted 4 months of money on this insurance scam. Stay far away from PetsBest because they will not work with you and will make up their own break down of the policy without proof.
- INSURER:
Pets Best
- POSTED: 09/12/2022
- BY: Jocelyn
- BREED: Boxer Mix
- AGE OF PET: 7 - 10
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Highly recommend Trupanion!
Trupanion has been wonderful. I recommend it all the time.
- INSURER:
Trupanion
- POSTED: 09/12/2022
- BY: LeeAnn
- BREED:
- AGE OF PET: 0 - 3
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Very satisfied
Fast turnaround time and good communication throughout the claims process. Love the electronic fund transfer instead of a paper check!
- INSURER:
Trupanion
- POSTED: 08/08/2022
- BY: Karen
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is the BEST!
I recommend Trupanion to all my friends who own pets. You are a fantastic company.
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Deanna
- BREED:
- AGE OF PET: 0 - 3
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With all my stress having my dog go thru surgery I called Jules took over walked me thru each and every step coolcalm and such a caring person.
With all my stress having my dog go thru surgery ,I called ,Jules took over walked me thru each and every step cool,calm and such a caring person. She was so personable, knowledgeable and ever so patient and such a caring soul. So thank you for hiring such an amazing person. I hope trupanion recognizes her high qualities.
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Violet
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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With all my stress having my dog go thru surgery I called Jules took over walked me thru each and every step coolcalm and such a caring person.
With all my stress having my dog go thru surgery ,I called ,Jules took over walked me thru each and every step cool,calm and such a caring person. She was so personable, knowledgeable and ever so patient and such a caring soul. So thank you for hiring such an amazing person. I hope trupanion recognizes her high qualities.
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Violet
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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Easy to file a claim.
Easy to file a claim. Status updates. Staff happy to help resolve questions with little waiting.
- INSURER:
Trupanion
- POSTED: 07/14/2022
- BY: Molly
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Easy to file a claim.
Easy to file a claim. Status updates. Staff happy to help resolve questions with little waiting.
- INSURER:
Trupanion
- POSTED: 07/14/2022
- BY: Molly
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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