154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 19, 2025

Extreme increase in premiums

Extreme increase in premiums this year!!! My dog is 15 years old and I started her on the insurance when she was 10. Had steadily increased a little over time but this year they nearly tripled my premiums. If you have an older dog look elsewhere or really compare with other plans. Very deceptive and didn't even provide proper justification for increase or when I asked for the decision that it was based on.

Insurer: Embrace

By: Melanie Rodriguez

Verified June 19, 2025

I have one dog that takes quite a few…

I have one dog that takes quite a few meds and Trupanion has always answered any questions I’ve had about them. The turnaround for reimbursement has always been quick. The ability to pay my vet directly is a great benefit. I would highly recommend this company.

Insurer: Trupanion

By: Fran

Verified June 19, 2025

GREAT CUSTOMER SERVICE

Alex was amazing! Loved talking to him! He was great! Deserves a raise!!

Insurer: Nationwide

By: customer

Verified June 19, 2025

Great and informative call

Great and informative call. Manny

Insurer: Nationwide

By: Kathy

Verified June 19, 2025

Great experience!

Quick, efficient, and easy!

Insurer: Spot

By: Ula

Verified June 19, 2025

Filing claims is so simple with MetLife…

Filing claims is so simple with MetLife Pet Insurance! I love how it always starts with asking if my dog is ok. There is very little I have to do and I always get reimbursed more than expected for things we are already paying for!

Insurer: MetLife

By: Lauren Shoemaker

Verified June 19, 2025

⭐⭐⭐⭐⭐ 5 Stars – Excellent Service and Fast Reimbursement!

⭐⭐⭐⭐⭐ 5 Stars – I couldn’t be happier with my experience with MetLife Pet Insurance. The claim process was fast, simple, and completely hassle-free. I submitted my documentation online and was pleasantly surprised at how quickly the reimbursement was processed. Their communication throughout the entire process was excellent—clear updates and prompt responses every step of the way. What truly sets MetLife apart is their generous reimbursement percentage, which is among the highest in the industry. It gave me real peace of mind knowing I could focus on my pet’s care without worrying about unexpected expenses. Highly recommended to any pet owner looking for reliable, responsive, and fair coverage.

Insurer: MetLife

By: Kean Younglove

June 19, 2025

Pets Best - One of a Kind Insurance Partner

It is hard to put into words Pets Best professionalism and caring attitude. Lilly a loving and one-of-a-kind yorkie was diagnosed with Cushing's disease when she was 12 years old. She not only required monthly treatment and blood testing, but had a number of crises requiring emergent care during the last 2 years of her life. Without question, PB was there to significantly help financially with Lilly's medical expenses. Heartbroken, we eventually lost Lilly. Many months later Oliver ("Ollie") came into our lives. We did not hesitate to cover Ollie with PB insurance. Ollie, a wonderfully crazy little yorkie, has had a few medical issues and typical wellness required procedures thus far. Again, PB has been at our side as a partner in the care of our puppy. Not to have to worry about medical expenses and to be able to focus on the health of our dog(s) has been more than we could have expected. From the ease of filing a claim to the expeditious reimbursement for medical coverage, PB has been exceptional. A five star recommendation!

Insurer: Pets Best

By: Thomas Mangan

Verified June 19, 2025

Great experiences…

I searched for pet insurance as soon as I adopted my puppy. After searching a number of sites and plans I decided Spot looked very promising. Over the past 2 years we have had a fabulous experience with Spot. Filling out claims is simple and easy, payouts are surprisingly quick, and every communication with the company has been extremely easy from the company website. We will continue to keep our dog insured with Spot for years to come.

Insurer: Spot

By: Tamara Short

June 19, 2025

I find submitting claims a very easy…

I find submitting claims a very easy task - and there are not too many steps to submitting a claim. Also Embrace is very quick in processing claims

Insurer: Embrace

By: Lindy Witz

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