5
out of 5
Verified
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4
out of 5
Verified
Good coverage; Claim process confusing
I have had insurance with Trupanion for several years. Most of my experience has been very good. The only two things that I don't like are that the cost continues to rise every year and recently you've changed the portal for submitting claims to a method that is somewhat confusing and requires more, inefficient work on my part. Now, I have to enter the hospital, zip code and invoice number EVERY time I upload a receipt. Plus you don't have a specific way to provide details for a prescription, so I have entered the scrip # since there is no invoice # for a scrip.
- INSURER: Trupanion
- POSTED: 05/23/2022
- BY: Diane
- BREED:
- AGE OF PET: 0 - 3
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