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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very unhappy
Very unhappy, put in a pre approved claim, had to send in multiple times, called up twice. Finally got the payment after a lot of aggravation. Also still have an outstanding invoice for an ear infection that I’ve sent in multiple times that hasn’t been paid. Decided to cancel coverage at renewal. Just a bad experience.
Insurer: Embrace
By: Helene Wendolovske
Website is so easy to use!
The ease in submitting claims is awesome and the claims are processed pretty quickly. So far, I have been happy with the service. The cost is jumping up quite a bit this next year, but I believe the cost is still reasonable comparatively. I hope there will be some years I don't need to submit any claims & maybe my cost will go down.
Insurer: Embrace
By: Aida
Pet Insurance and claims
I find the customer interaction is excellent, whether a phone call or chat online. The representatives are very knowledgeable and answer any questions asked. The Fetch Pet Insurance claims are completed and approved in a timely manner.
Insurer: Fetch
By: Shom
Amanda was knowledgeable and very…
Amanda was knowledgeable and very helpful.
Insurer: Fetch
By: CANDY
The claim process was easier than I…
The claim process was easier than I anticipated.
Insurer: Spot
By: Kelly P
Easy Peasy Claims
This was so easy and uncomplicated to complete. I have been moving and had a few months worth of bills I had to find and submit. I was able to do it all at one time and not have to worry about it again.
Insurer: Embrace
By: Debby Ludwig
Large
Large, uncompetitive, premium increases without an improvement in benefits. Reviewing alternative programx.
Insurer: Embrace
By: William Gearhart
Efficient and very compassionate service
Embrace promptly reimbursed me for the $6200.00 i had laid out during the terrible last 48 hours of my beloved cats life. In addition I received a beautiful card embedded with wildflower seeds to plant in her memory. My daughter just signed up for her dog this week and I would recommend their services to anyone who is interested in having funds to help their pet in an emergency
Insurer: Embrace
By: Jane Bentley