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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Great insurance for pets

Very strong communication skills of the company with its clients responses are done in a timely fashion. Would recommend it to all per owners
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Havanese
  • AGE OF PET: 1 - 8

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1

out of 10

PetSecure lied to us. Don't waste your time.

In a previous job, I actually promoted PetSecure as a part of my position. I now sincerely regret that. A week or two after we filed a claim for the first time, they sent us a letter claiming they had to raise our premiums due to "the new region of Canada we were in", but we had never moved. It wasn't just an innocent error, either. We had made it known to them when we registered that my fiance and I lived separately, but shared custody of our dog. When they asked for my address on the claim form instead of his, they used that as a pretext to change our premiums-- and my address was in the very the same city, only 25 minutes away from his! The "region of Canada" excuse was clearly garbage. When we called and straightened this out (in a very polite manner), they followed up by sending a letter informing us that our coverage no longer included six common health problems! Unbelievable. Bottom line, we were penalized for making a claim the very first time we filed. We're going to be changing our insurance, not because we were underwritten, but because of the deceptive way in which they tried to make more money off of us first, under false pretenses. Don't waste your time or money.
  • INSURER: Petsecure
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

AWESOME COMPANY!!!

I have been a long time Embrace customer and unfortunately have had to use my policy on a number of occasions. From cancer with my goldens to my Dane Rex bloating, Embrace has never let me down. I just recently lost my 3 legged Dane "Hope" after a long hospital stay. Embrace covered everything as expected. Even covered the doctor who came to the house to to accupuncture. I have all 4 of my dogs covered by Embrace. They are the best!!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws: Fast, Fair, and Pleasant

Our 8 month old German Shepherd Phoenix exhibited a limping in her left front leg. We took her to the vet where “pano” was indicated but while investigating that issue the vet discovered that the two lymph nodes on either side of her lower throat were greatly enlarged. Yikes!!!! He did a biopsy of one of the nodes along with extensive blood tests to try to find the cause. At this point we are not sure of the cause but have ruled out several of the more serious possibilities. The total vet bill so far is $1068.08. I submitted documentation for the claim by email on Monday 9/10. That same day, Healthy Paws went to work on the claim, asking for some additional vet notes directly from the vet. The vet supplied the notes on Tuesday 9/11 at which time I got an email from Healthy Paws indicating that the information was complete and the claim was being processed. On Thursday 9/13 I received notification from Healthy Paws that the claim had been processed in an email which included the explanation of benefits. Notice that the claim was already processed on day 4. So they are fast, but did they pay what the policy said would be paid? Yes, to the penny. My policy has an annual $250 deductible with 90% coverage. NOT covered is the exam fee of $36.50 (as stated in the policy), and so the calculation went as .9*(1068.08 – 36.50) – 250 = $678.42. So they are fast, pay what they are supposed to pay, but are they pleasant to work with? Yes, definitely pleasant. I have communicate
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Healthy Paws Rocks!

I'm an Italian Greyhound owner. Contrary to what most people think, the breed is not quite as fragile as it appears. However care MUST be taken against broken bones for the first year and a half, at least. After losing 2 IGs in January of 2011, we brought another one into the fold. I decided to invest in pet insurance, because most iggie puppies are hyper and just plain crazy! Boy, am I glad I did! Our little CeCi has definitely had some issues in her young life (she'll be 2 in November). No broken bones (knock wood), but she had a run-in with fire ants, which caused swelling of her joints and much pain; she is treated off and on with antibiotics for IBS or IBD; her most recent injury was a deep tissue bruise around the hip joint of her left leg that resulted in much pain and limping. She is being treated for that now, along with a urinary tract infection. I'm happy to say that she appears to be on the mend. Still has some meds to finish up, but is using her leg again! Healthy Paws has always been prompt in replying to our claims, and reimbursement is pretty quick. Customer Service personnel seem very willing to help in any way that they can. This was a great choice for us!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Italian Greyhound
  • AGE OF PET: 1 - 8

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8

out of 10

Communication is timely and reviews are fair

Timely reviews and reimbursements.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Belgian Shepherd Malinois
  • AGE OF PET: 1 - 8

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10

out of 10

Pet's best. Really is the best!

I have had some bad luck with my dog. He has hada broken leg and posioned himself and an allergic reation to vaccines in the 18 months of life he has had so far. Without pets best he would not have been able to walk and have the surgery he needed. I am grateful for this insurance. They are fast reponsive and a lifesaver. Thanks a bunch
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: Under a year

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10

out of 10

Very good service

I had misunderstood some things about the insurance and the people at Embrace were all very helpful and friendly. I appreciate that they stay in contact and keep me updated about my claims.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Mariah-Louise

Great insurance for someone with a senior pet.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

The best pet insurance company!

After getting my bichon/poodle mix puppy back in 2009, I quickly realized how much vet bills can sneak up on you. After researching pet insurance companies, I went with Healthy Paws based on all the positive reviews. Luckily I went almost a whole year without needing its services, but a couple of weeks ago my dog started urinating blood and after a checkup, it was discovered that she had large struvite stones that caused blockage. She then had to have emergency surgery to remove the stones and also be on a course of antibiotics. This resulted in a big vet bill of ~$1,800. Knowing that I had insurance coverage, I was able to focus on her getting well rather than worrying about the costs. What really impressed me was the speed of the claims service and how easy it was. Even though it was my first claim, Healthy Paws processed it in under a week (and most of the delay was my vet's office getting Maya's medical history faxed to them). I did not get any nagging questions from them and the statement of benefits was very clear as to what qualified and what didn't under my policy. The two times I called the company, I was always able to speak to a live person instead of those annoying automated systems that can never detect your words correctly. They were quick to respond via email too, and I would get a reply within the hour most of the time. My dog is now recovering fine from surgery and pretty much back to her playful old self. I highly recommend any pet parent to obtain pe
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: 1 - 8

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