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HP is awesome to work with. I have 2 dogs and they both have had claims. They pay promptly and if they have questions they communicate timely and professionally. They are just great to work with. Highly recommend

Golden retriever has bad hips on x-ray but no clinical signs to date. Vet recommended water treadmill and therapy as a way to postpone or prevent total hip replacement. Claim for PT was paid within 10 days of submittal without any issues or limits.

My Pet had issues around broken toe nail and foreign particle ingestion. The feedback from Embrace was prompt with clear Explanation of Benefits. Apart from this, the Wellness Claim feature is amazing and the service and the response from Embrace staff is always very prompt. I reviewed quite a bit before arriving at Embrace as my preferred insurance company for my pet and I am 100% satisfied till now. Her is wishing Embrace all the best going forward.

Nobody wants to need pet insurance but its so vitally important when you do need it. My 4 year old sphynx developed anorexia and dehydration suddenly and needed 3 days in emergency vet care with IV fluids and antibiotics. Having embrace gave me the confidence I needed to get my cat the very best care without worrying too much about the impact it would have on our family financially. Embrace was quick to start my claim and update me that the claim had been received. The website is easy to navigate and check up on claim status. The claim was completed quickly- I was amazed how fast they were able to assist me. Once the claim was completed they were able to direct deposit the money into my account which was so convenient and quick. I am happy with Embrace. Coverage is good. Service is fast. They are good communicators. Their website makes everything easy.

What a pleasure to do business with caring and understanding, processes claims in a very timely manner look no further make healthy paws your pets insurance!!

Maple kept throwing up, for several days, so we took her to the vet for x-rays, and a check up.

Our little Dachshund Mimi certainly had her share of problems and the claims we submitted were always prompt and satisfactory.

I don't have very good luck on my pet's health. My cat got urinary blockage 3 times in 2 years. It cost over $1000 each time. So, I have a lot to say about my experience with healthy paws. So far, I think it's a very brilliant idea to choose this insurance. Pros: 1. Claim procedure is super easy. I had my vet sent them the health record, I took pictures of the invoice and submitted on line, the process completed within 1 week and I received the check the week after. I didn't need to talk to any agent, no questions asked, they paid everything with the agreed percentage except the examination fee and the cost prescription food. 2. the deductible is annually, not per claim. It makes the difference when my cat got sick the second time in a year. Cons: can't think of any, probably a little bit more expensive than the other insurance? But just a little bit, and I think it worth it. I don't have experience with other insurance company, but this is as good as I can expect.

Quick service/turn around time.

i was disappointed that only $25 of the vaccination was covered