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Friendly efficient

Best customer service - I recommend you to everyone! The only insurance company that cares!!

Fantastic!!!

Great service, Great Staff. Thank you

I have nothing but good things to say about Healthy Paws! I wish my own insurance company was as good and professional as they are. Every time my dog has needed medical attention and i had to submit a claim they have responded and delivered a quick response and follow up. Responses have been extremely positive. Claims are easy to submit without red tape or delay. Nobody wants to deal with a sick pet, they are family and its hard enough to deal with without worrying about the high costs of care. Having Healthy paws supporting you on that end makes things a whole lot easier.

After a discussion with a fellow dog owner about the rising costs of dog medical care, we decided it was time to get health insurance for our 65 pound 6 year old dog last July(after having 3 prior dogs with NO insurance coverage over a 30 yr period).After research and reading reviews, we thought Healthy Paws was the right choice. WE WERE SO RIGHT!Our dog has had some minor health issues(these costs have been reimbursed after the deductible and copay)but she recently tore both of her rear ACL's after chasing squirrels.This required major expensive surgery which Healthy Paws was very willing to cover. They continually followed up with us to see how she was recovering which is very unusual for an insurance company! In short, we are extremely satisfied with Healthy Paws since their claim process for our reimbursement is simple and easy(1 pg simple claim form with minimal info required), the required support documentation is minimal(copy of the invoice from the vet hospital), the response time in receiving their reimbursement check is ALWAYS quick (less than 14 days after submission) and their follow up and concern for our dog's health is beyond expectations. They are professional, caring,responsive and make the process of reimbursement easy. We rate Healthy Paws Pet Insurance as EXCELLENT.

I purchased FIgo for my golden doodle about a year ago. I chose the ultimate plan. What I like about Figo is the simplicity of the plans, the coverage, the customer service follow up, and the pet cloud app. I filed a claim recently as my dog develop allergies. My bill was 650.00 because of the exam, diagnotistic testing, and medication. I could not believe how easy it was to file a claim. All I did was snap a picture, and within seconds the claim was sent to the claims department of FIgo. I really do not much thereafter. They called my vet, and within days I was notified the claim was processed via email, and a few days later a remimbursement check was in the mail.

Everyone is always very kind and professional when I call on the phone. It makes me feel that they care about myself and my companion animal. Thanks so much. Joyce

I HAVE TOLD EVERONE ABOUT TRUPANION, HOPING THEY TO WILL JOIN.

Your customer service, coverage and follow up is always extraordinary. Pleasure to deal with