154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

232,288 total


Most selected providers in "October, 2025"

This chart shows the distribution of the most selected pet insurance providers in October, 2025.

Providers with highest rating

Embrace

20,186 reviews

4.9
Healthy Paws

10,630 reviews

4.9
Fetch

27,209 reviews

4.9
Trupanion

62,663 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 31, 2025

I have always received excellent…

I have always received excellent customer service when inquiring about a claim but, in a few instances, received the expense sooner than expected. Embrace is No. 1 for me. Thank you for your excellence!!!

Insurer: Embrace

By: Barbara A. Offer

Verified October 31, 2025

Fast and easy

Fast and easy

Insurer: MetLife

By: Hillary O'Connor

October 31, 2025

Friendly service

Friendly service

Insurer: Embrace

By: Tony Latina

Verified October 31, 2025

It was easy to navigate and set up the…

It was easy to navigate and set up the insurance.

Insurer: MetLife

By: JASMINE XAYASO

Verified October 31, 2025

I love the quick response and constant…

I love the quick response and constant communication upon forwarding invoices. The process is seamless. Review and payment directly into my account is also completed in a few days. I have had a variety of different pet insurances thru the years, I rank Healthy Paws #1.

Insurer: Healthy Paws

By: Pat

Verified October 31, 2025

I’m a cat lover

No issues whatsoever

Insurer: MetLife

By: Aleece Perry

October 31, 2025

Very reasonable and fair treatment

Very reasonable and fair treatment. Much better than what I'm used to with pet insurance.

Insurer: Embrace

By: Nick C.

Verified October 31, 2025

Easy to file claims

Easy to file claims. Reimbursement is fast. Anytime I have called in I was always treated with kindness.

Insurer: MetLife

By: Laboy

Verified October 31, 2025

Excellent coverage and service

Excellent claim service! Very quick and easy process and I will recommend to everyone with pets!

Insurer: Pumpkin

By: Christine

October 31, 2025

Embrace Pet Insurance is a Scam

Embrace Pet Insurance is a Scam - Beware of Their False Denials and Deceptive Practices I am beyond frustrated and furious with Embrace Pet Insurance, which I now consider nothing more than a scam. My pet's breed is highly susceptible to anal gland issues, which causes severe discomfort. When their anal glands become full, my pet starts licking and scooting, clearly in distress. This is not some “preventative” or “wellness” issue - it is a medical necessity. The vet's note was crystal clear: the glands needed to be extracted due to them being full, not because of some routine checkup. However, when I submitted the claim for this required treatment, Embrace had the audacity to deny reimbursement and categorize it under their “wellness” plan, which they claim isn’t covered. This is NOT a wellness issue - this is a treatment for an ongoing medical condition that my pet needs to have addressed for their comfort and health. This is straight-up stealing. They have no problem taking your premiums, but when it comes time to provide the coverage they’re supposed to, they find ways to wrongfully deny claims and push you into paying out of pocket for something that is not your fault. The fact that they classified an emergency medical procedure as preventative care is unethical and deceitful. I would highly recommend avoiding Embrace Pet Insurance if you care about your pet's health and want to be treated fairly. They’ll gladly take your money, but when your pet needs care, they'll find ways to deny it. It's a scam - pure and simple. Stay away and find a more honest company that actually stands behind their coverage. And now they will follow up with an illogical response to this review, consisting of an incorrect reasoning by fraud scammers who want to steal people’s money. Wellness plan is for preventative care ONLY. In my pet’s case, her anal glands were ALREADY full as per the doctor’s notes. Hence, the treatment should have been covered by her existing plan and NOT WELLNESS PLAN. This is what the insurance policy providers have been doing to deny eligible claims and STEAL PEOPLE’S MONEY- just providing illogical and baseless reasoning and not addressing the real issue. Hence strict action should be taken against them, their ridiculous response and unwarranted justifications should be FLAGGED, and people should be made aware of their unlawful practices.

Insurer: Embrace

By: Soumi Biswas

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