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Friendliness and extra helpful
Friendliness and extra helpful
Insurer: Trupanion
By:
I worked with Julie very good experience. Very efficient knowledgeable and good people skills. If I still had my business retired now I would hire her away from you.
I worked with Julie, very good experience. Very efficient, knowledgeable and good people skills. If I still had my business, retired now, I would hire her away from you.
Insurer: Trupanion
By:
Pushy Initial Customer Service
My initial call to activate my 30 day free insurance from my breeder was not as easy as the enrollment call at the end of the trial. The CSR was frustrated, after being a bit pushy, that I wasn't ready to fully enroll (I didn't even have my dog yet!), and he insisted that my dogs breed wasn't in the system, so he quoted me based on the wrong breed. When we actually enrolled in a plan, the new CSR corrected our breed easily, and our quotes were actually much cheaper.
Insurer: Trupanion
By:
Quick claim review and response.
Quick claim review and response. Great job.
Insurer: Trupanion
By:
Quick turn around!
Quick turn around!
Insurer: Trupanion
By:
So happy to have this insurance
So happy to have this insurance
Insurer: Trupanion
By: