154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 19, 2022

Friendly and knowledgeable

Friendly and knowledgeable

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

Gave me information I needed for pre-approval.

Gave me information I needed for pre-approval. I wish you covered more testing driven by owners (in my case from Dr. Dodds' research into food sensitivities using Nutriscan, a saliva test that indicates which foods a pet has had in the past two years and is sensitive to).

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

Good communication.

Good communication. Trupanion covered exactly as they advertised

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

great customer service!

great customer service!!!

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

Great customer service unbeatable coverage timely payouts and they genuinely care about my pup!

Great customer service, unbeatable coverage, timely payouts, and they genuinely care about my pup!

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

Great customer service.

Great customer service.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

Great service I got the answer to my question

Great service I got the answer to my question

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I adopted my first dog ever on April 15 2014 unexpectedly and it took me a month to understand and sign up for pet insurance.

I adopted my first dog ever on April 15, 2014 unexpectedly and it took me a month to understand and sign up for pet insurance. I have liked Trupanion's service until last week when I submitted a claim for dental work. The reason 0% was covered was because notes from a vet visit two days before I started coverage with Trupanion said my dog showed signs of tartar buildup. It puts a real sour taste in your mouth when you are a diligent pet owner and your insurance company doesn't give back just a little of the $3,800+ you've paid them over the years to help cover the cost of a very expensive procedure. I used to think that Trupanion was personable and accommodating but this refusal of coverage came right after I found out that changing my address with Trupanion in August 2021 when I moved from Boston to Vermont would have saved me $10 a month in premiums and when I called, the rep said they couldn't prorate me even if I could prove the address change. I was understanding then but the back-to-back refusals make me realize that all insurance companies truly are all the same. We all know what we're getting when we sign up for insurance and in the end it'll hopefully be worth it. I just suppose that the high opinion I had for Trupanion is lost. But I do appreciate that it's always easy to get in touch with a live person so keep up the good work on that front.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I felt heard and as a result my issue was taken care of "swiftly" which I really appreciate.

I felt heard, and as a result my issue was taken care of "swiftly" which I really appreciate. Thank-you for being such a great insurance co. and caring.

Insurer: Trupanion

By:

Useful
Verified January 19, 2022

I had a complex question and Noreen got the information and called me back (just like she promised).

I had a complex question and Noreen got the information and called me back (just like she promised). She was pleasant, well spoken, understood my needs and was very helpful.

Insurer: Trupanion

By:

Useful

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