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Adding to # 2 Rsolution pending; however I was assured all would be resolved promptly! Thank you! Jean Lee

ASPCA is an excellent insurance company for your pet. Not only did they process the claim quickly and it was covered at the percentage they said but they called to check on my dog. Their customer service is what separates them from the rest!!!!

This was the first illness for our 10 yo cat, and Embrace paid much sooner than predicted. Thanks

Excellent as always

The best service ever

I was disturbed when I received my EOB, as it addressed items which I clearly did not submit for reimbursement, as I knew they were not covered. I had crossed these items out on my documentation.

Excellent turnaround time in processing my claim - 5 star service

Couldn't have been easier! My dog got incredibly sick all of the sudden and spent to days at the vet while they tried to figure out what was wrong and get her stabilized. ASPCA pet insurance was asap. I submitted the claim via their app and they processed the claim within 3 days, and had the check to me early the following week. Given the large price tag on this particular incident I was extra grateful to ASPCA pet insurance for making the process so fast and easy! I've had the insurance for 4 years no and have always found them to be fair in covering costs outlined in the policy, and responsive, Would definitely recommend to others!

My little fluff ball had a mass appear out of nowhere. I got her in to the vet and she removed the mass right away. This was the first claim outside of wellness claims I've made, so I wasn't sure if the process would be the same. Thankfully, it was. A quick call to customer service to discuss my coverage, simple paperwork, and quick turnaround time, made this unexpected and nerve wracking situation so much better. I was able to focus on my little girl and not on the claim process. Signing up for Embrace for both of my furballs is one of the best decisions I've made for their health! From day one I've received exceptional customer service and straightforward coverage.

At last year, we relocated to Hong Kong with our 13 years old cat, Charlie Brown, He immediately had upper respiratory infection when we landed Hong Kong, then after few months on antibiotics, the vet suggested to send him for CT scan and biopsy, and was diagnosed nasal lymphoma , we decided to give him chemo treatment, since then, Charlie gradually developed IBD, pancreatitis, Kidney Failure at last chemo months, the vet bills has piled up like crazy and still continuing. Thanks Nationwide Insurance to provide the easiest and speedy claim process which helped us even when we are in Hong Kong.