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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

provide some level of coverage for pre-existing conditions

I wish you guys could provide some level of coverage for pre-existing conditions for rescue animals. Even 50% would be huge and could allow for more animals to be helped.
  • INSURER: Trupanion
  • POSTED: 02/05/2018
  • BY: Stormy
  • BREED: Silky Terrier
  • AGE OF PET: Over 11 years

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5

out of 5

Not the best customer service rep.

Not the best customer service rep. She was not happy, when I indicated it took a long time to receive reimbursement. Trupanion insurance costs are outrageous and go up every single year, without question. Customers have no option to go elsewhere as they will claim "preexisting conditions". My pups insurance cost MORE THAN MINE! Something not right here.
  • INSURER: Trupanion
  • POSTED: 02/05/2018
  • BY: Mary
  • BREED: Schnoodle
  • AGE OF PET: 7 - 10

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5

out of 5

Dominique went above and beyond to help me.

Dominique went above and beyond to help me. I was having difficulty in getting the photographed claim on my phone to his personal email. So he would submit the claim for me. Very helpful and was so willing to help me out......
  • INSURER: Trupanion
  • POSTED: 02/05/2018
  • BY: Christa
  • BREED: Mixed Breed Dog
  • AGE OF PET: 7 - 10

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5

out of 5

Trupanion is a really good pet insurance co.

Trupanion is a really good pet insurance co. I have been happy with it. Great service!
  • INSURER: Trupanion
  • POSTED: 02/05/2018
  • BY: Shirley
  • BREED: Mixed Breed Dog
  • AGE OF PET: 7 - 10

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5

out of 5

None of the claims were approved

None of the claims were approved and the same excuse that he had a preexisting condition. The dog is 5 years old. So everything is a preexisting condition. I rather pay Bandfield the 40 dollars a month for prevention care.
  • INSURER: Trupanion
  • POSTED: 02/05/2018
  • BY: Mark
  • BREED: Mixed Breed Dog
  • AGE OF PET: 7 - 10

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5

out of 5

She was very quick and efficient and also very kind!

She was very quick and efficient and also very kind!
  • INSURER: Trupanion Canada
  • POSTED: 02/05/2018
  • BY: Sofya
  • BREED: Pomeranian
  • AGE OF PET: 7 - 10

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5

out of 5

Sam was the only CS agent I have ever been frustrated with.

Sam was the only CS agent I have ever been frustrated with. She constantly interrupted me which resulted in the conversation lasting much longer than it should have. She didn't understand the questions I was asking because of the constant interrupting and sassy tone in voice. I could tell I was upsetting her, that was very evident in her tone that began to be a little hostile. I kept saying I understand what you're saying but that wasn't the question I asked.
  • INSURER: Trupanion
  • POSTED: 02/05/2018
  • BY: Alyssa
  • BREED: German Pointer
  • AGE OF PET: 7 - 10

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3

out of 5

When I advised your company I had moved from Alberta to B.

When I advised your company I had moved from Alberta to B.C. my premiums shot right up. I am still the same person with the same animals and can see no justification for the rate hike. Will never use your company again should I get another pet.
  • INSURER: Trupanion Canada
  • POSTED: 02/05/2018
  • BY: Liz
  • BREED: Miniature Schnauzer
  • AGE OF PET: 7 - 10

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5

out of 5

I find everyone to be very helpful and kind.

I find everyone to be very helpful and kind. I would and do tell people about you all the time and that they should get pet insurance and go with you. You guys have been extremely kind and thoughtful and that to be makes you guy's number 1
  • INSURER: Trupanion Canada
  • POSTED: 02/05/2018
  • BY: Colleen
  • BREED: Jack Russell Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Shannon answered my question cheerfully and was able to give me the answer I was looking for.

Shannon answered my question cheerfully and was able to give me the answer I was looking for. I've always had wonderful help from Trupanion's customer service representatives any time I've phoned with a question or a problem.
  • INSURER: Trupanion
  • POSTED: 02/05/2018
  • BY: Peggy
  • BREED: Mixed Breed Cat
  • AGE OF PET: Over 11 years

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