Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,630

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 4.6
  • 4.8
  • Count
  • 6
  • 225
  • 27,630

Updated: November 13, 2023

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Cynthia Rennick

Peace of mind is worth the cost...

I have had Trupanion insurance on my 12 year old greyhound for about 6 months or so now. She had what appeared to be a slight seizure about 2 months ago and I took her right in to have her checked out. Our vet did a full blood work up on her (which thankfully came back as perfect) and I nervously submitted my first claim to Trupanion. After faxing the claim and her records to them I received a confirmation the very next day saying they were processing the claim. The day after that I received an email saying that the claim had been processed and the check was in the mail! I was shocked! The check indeed showed up just a few days later and I am convinced that this company is for real. The peace of mind it gives me that I have good insurance on my Sweetie Pie is worth more than I can say. Thanks Trupanion!
4

out of 5

POSTED: | BY: Christina

Great company that keeps it fun

Trupanion is a great company that likes to keep things fun for their customers on Facebook and interact with their customers.
5

out of 5

POSTED: | BY: Vishal Iyer

Well Worth The Cost

Two years ago, my uninsured cat sustained some internal injuries while playing outside and the resulting operation cost me $5000. Soon after, I got Trupanion insurance and once again the unexpected happened and my cat started urinating blood for a sustained period of time. The resulting vet costs, so far $600, have been nearly completely covered thanks to my insurance. My cat is able to have access to the best medical care available without me stressing during this difficult economic time. There is no limit on the cost of an individual claim, something few other insurance companies can match. Also, I pay very little as I have no deductible and only a 10% coinsurance all at $22/month. Trupanion is by far the best pet insurance company out there and I highly recommend them. Their staff is friendly and clearly devoted towards pets and their process time is less than 1 week. Given the skyrocketing costs of healthcare, this is a no-brainer.
2

out of 5

POSTED: | BY: Jim Hailey

Not very happy, with our Ins.

We have had Trupanion Dog pet insurance, for about one year. As stated above we are not happy, and we are considering changing Ins. company's. We have filed about six clams and they have only paid for two. They state that our dog had a preexisting ear infection, that is true but it was almost nine months ago. I ask them if they where going to do this for ever, after all it was a long time ago, and they stated if it was preexisting yes. So be very care full if your animal has a preexisting problem.
5

out of 5

POSTED: | BY: Kim

Outstanding Service !!!!

My 3 year old Bulldog Major was hit by a car, He held up pretty good but still was in complete shock and needed urgent Vet care. He was taken to the emergency vet hospital and had a full exam with xrays and then had to stay over night for observation. I have both my dogs covered under Trupanion and have had to made 3 claims in the past 3 years totally around $6000. All I can say is thank god for Trupanion being there. My premiums have never went up due to my claims and the processing time is AMAZING!!! 3 days and my claim is paid. I really can't say anything bad about Trupanion whatsoever. 5 Stars !!!
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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