Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Patricia Tierney

Rowdy's Belly Ache.......

Rowdy-our 7 month Shiranian-had gastoenteritis. He is small-10 pounds. I could not get him to lick an ice cube for fluids. It was July and hot!! We brought him in and as expected, he was admitted for IV fluids and medication to quiet the nausea and vomiting. He stayed less than 48 hours and was much improved when we brought him home. Trupanion, as quoted when we signed up, covered $1400.00 of a $1700.00 bill. The entire process took less than three weeks. We are so glad we have this policy. Effortless and comforting to ave . I would highly recommend this company. We were referred by the office staff at the vet. They started the enrollment procedure for us, very easy as promised!!
5

out of 5

POSTED: | BY: Patricia

Aug 21,2011

We are ecstatic with Trupanion's coverage for our 7 month puppy. He had an emergency admission for a stomach ailment. I submitted the proper paperwork and was notified promptly that the claim was under review. Once approved, the check arrived in two days. I wish we had this for our first dog. While shocked by the hospital bill, I was so relieved that we had purchased this insurance.
4

out of 5

POSTED: | BY: Dr. Cindy

More than Adequate

While we were quickly reimbursed for our initial claims...I was surprised that they separated the diagnoses and prorated the deductible on each. I am surprised and disappointed that they do not cover diagnostic exams and preventive health. It would seem that they suffer form the same malaise as does human health...they pay for illness not wellness. the verdict remains out for me until I see how they handle the second leh of our 11mo old pup with luxating patella knee surgery. Since it was diagnosed at the same time, my sense is that the deductible is paid! We'll see.
5

out of 5

POSTED: | BY: Dana

Trupanion is the BEST !!!!!!!

When my worst fears turned into reality,and my baby Nani had seizures,my Trupanion insurance gave me the ability to help my 10 month old pug in every way that we can. My rep. Alicia is so compationate, and truely cares for the welfare of my Nani. The claims process was very easy, and only took a couple weeks. It feels good to know that if we need any major medical procedures- we will financially be able to do so without any hesitation.
2

out of 5

POSTED: | BY: Sorcha

Trupanion thumbs down

We have had a tough time with them - fighting for claims etc. And now they are increasing our rate by 65%. They say they can't help it, but I have never heard of insurance going up that much in one year. And our dog is only one year old. The reason I am on this site is to try and find a better company.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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