Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
4

out of 5

POSTED: | BY: Stephanie

We give Trupanion an 8 rating

Overall we are very pleased with our dealings with Trupanion Vet Insurance Co. Our Veterinian has most supportive. Our Maggie Mae developed lameness of the front left leg and we saw her Vet and started investigation and treatment. I was disappointed that the Veterinary visits were not covered, because, to my opinion, this was an emergency visit and further visits were required because of the lameness. Trupanion did not cover any of these Vet costs or the Chiropractic treatment. I can understand the exclusion of coverage for regular Vet visits, vaccines, and dentals, but we should receive financial compensation for the visits and all treatments recommended by our very qualified Veterinarian.After 2 months of frquent Vet visits, many Adequan injections, many Xrays and interpretation of these Xrays by Sight Hound Radiology, daily doses of Metacam, we are face with travelling to Vancouver for an Orthopedic Consult and perhaps a CAT SCAN or MRI. We live on Vancouver Island which means that Maggie (our) pet and us have to endure the time and expense of travelling on B.C. Ferries and through Vancouver to Burnaby to the Canada West Veternary Specialty Hospital. We definately will pursue all avenues to help Maggie. We have to find and answer to her problem and proceed with hopefully successful treatment. Maggie is only 5 and 1/2 years old. As her lameness continues and we are advised to retrict her activity, she has become slightly depressed because she loves her walks. We are deal
5

out of 5

POSTED: | BY: Geraldine

Excellent

I am impressed with Trupanion, fast response and payment, emails to tell me whats going on at each stage.Company seems to really care about your pets.Was with Petcare before, slow to pay limits, are not high enough, even with the top policy I had.Keep it up Trupanion.
5

out of 5

POSTED: | BY: mar;ie

marlie

great service
5

out of 5

POSTED: | BY: Tyson

Outstanding Service!

Trupanion is a fantastic company! They not only care about getting my refund back to me quickly but also care about my dog!!
5

out of 5

POSTED: | BY: M

Great

Paid fairly quickly

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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