4
out of 5
POSTED: | BY: Amy
Vet care bill submision
It was really easy to submit our vet bill to Trupanion. I would really like to see it become an online option though, to make it even easier.
4.8
out of 5
Number of reviews 27,139
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5
out of 5
POSTED: | BY: Melissa
Very Pleased
My dog had several illnesses that needed treatment, and within a couple of days of filing my claim with Trupanion I received confirmation of the filing, status updates, and finally a timely reimbursement. I had another company in the past, but it doesn't even compare with the service and follow through that I've received so far with Trupanion.
5
out of 5
POSTED: | BY: Veronica
Trupanion: Loyal, Helpful & Priceless
Words can't describe how helpful and sympathetic the folks at Trupanion were when our 6 month old Klee Kai had a horrible accident. Friends were pet sitting her while my husband and I travelled abroad. While being with them, she was on a walk and got loose from her collar - long story short, she fell/jumped into a basement parking lot ramp and fractured her 7th vertebrae. Initial emergency care specialists thought she could have neurological damage, later she was taken to a specialist clinic where she had an MRI and subsequently massive surgery to reconstruct her fracture vertebrae and fix it in place with cement, steel plate and screws. In total, the bills came close to $11,000.
When I called Trupanion from abroad and explained the situation, not only were they immensely helpful and sympathetic, but they calmly reassured me that they were there to help and they would do anything they could to help us save our puppy - they didn't disappoint.
Their claim approval process was lightning fast - we wanted to make sure the claim would go through before committing to spend $11k, so they went out of their way to make the pre-approval happen in a matter of hours. After the operation (which went extremely well), Trupanion stayed in touch with us to make sure our dog was OK and to see if they could help with anything else. I can't think of a better example of world-class service I've ever been exposed to.
Without Trupanion, we would've had to euthanize our puppy, but
5
out of 5
POSTED: | BY: Byron
the most exceptional pet insuance company ever
I have had to file a few quite expensive claims nothing has ever been questioned other than are you making sure Katie (my dog)is getting the very best possible care that can be provided (1 ethalyene glycol toxification ) ( 2tpol left knee ) (3 tpol right knee ) this is an exceotion company with exceptional people
5
out of 5
POSTED: | BY: barbara
excellent
Response time is quick and accurate
Monthly Cost
Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.
Coverage
One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice.
To view a full list of inclusions and exclusions, check out our sample policy here.
Payout Limits
Unlimited lifetime payouts on eligible conditions with no payout limits-ever.
Deductible
You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget.
Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.
Age Limits
All pets under 14 years old can enroll.
Once enrolled, pets stay insured regardless of age.
Waiting Period
Accidents: 5 days
Illnesses: 30 days
Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
$2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals
Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company