Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,162

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
4

out of 5

POSTED: | BY: Nathalie

Please get insurance for your pet!

Our little dachshund keeps having typical dachshund issues. From skin issues to ear infections common to its breed to normal life little incidents, our dog has needed to see the vet quite a lot lately. Thank God we have insurance. Trupanion makes the whole pet insurance experience easy. Their staff is always helpful and friendly and they are very honest in advising you regarding what coverage matches your pet's need. Get yourself some peace of mind and get insurance for your pet!
5

out of 5

POSTED: | BY: Sara

Well Worth It!

I have had my Bullmastiff insured since 6 weeks of age, and having Trupanion has made all the difference in the world! I can't say enough about their customer service, and fast reimbursement for ALL claims. And being able to take an additional package to cover various rehabilitation aspects of things, is keeping my girl healthy and happy as she ages... well worth the investment!
5

out of 5

POSTED: | BY: Sheri

A wonderful insurance company

What a great insurance company! My Maltese puppy, Magnolia, is only 1 year and 3 months old. When I noticed she was starting to have difficulty walking, I took her to a surgeon to have her examined. I got the devastating news that she needed surgery on both patellas (Bilateral MPL). I was in shock when I got the news. I filed my claim with Trupanion and within a month they paid 90 % of her surgical costs as promised in her policy. I would recommend Trupanion to anyone who has taken on the responsibility of caring for and loving a puppy. Thank you! Sheri and Magnolia DeBro
1

out of 5

POSTED: | BY: Barbara

Taxes Not Covered

When purchasing this product no where did they say taxes where excluded in their list of items not covered. They say they cover actual vet costs. Well my vet costs included taxes. So I only received 77% of my bill. I only found out about the non tax was after submitting a bill. Prior to purchasing the policy there was no information about this. Otherwise I would have checked others that DO cover taxes and cover 90% up to $20,000. I feel this is an issue for the Financial Services Commission. Out of $10,000 bill I received back $7000.00. What do others think? Do your homework about everything. In Canada we pay taxes on everything! If its not excluded then it should be included. Sneaky sneaky!
5

out of 5

POSTED: | BY: Danielle

Fracture Radius

Our 5 month old puppy broke his leg running up deck stairs, and we had to get him to a vet for a review and casting. We were out of town when he had this accident, and Trupanion was great with understanding the multiple vet visits. They were fast on contacting us upon receiving, processing, and accepting the claims. Poor pup! He's been so good and on the way to recovery not needing surgery yay. Thank you!
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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