Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
4

out of 5

POSTED: | BY: Willi Risch

Cat Care for hyperthyroidism

The only reason this company does not get a 10 is that they do not cover teeth cleaning. Other than that they are the best . I haven't been paid on the highest claim yet, but they will cover per telcon.
5

out of 5

POSTED: | BY: Tammy McClung

Very happy with my choice of trupanion for my pets

I have 4 pets with coverage. I've had minor things happen, and lately a bigger deal when my dog was diagnosed with hemmorhagic gastritis and vomiting. We had him to the vet several times for everything from diagnosing, treating, hydrating, ultrasounds, special diets, and internal medicine consults. We are arond a $1,300.00 bill so far, and not done yet. After submitting a very simple form after each visit, we were re-ibursed 90%. That's it. It was that simple. No arguments or hidden problems, just our money back. I've had the same experience every time I've submitted a claim. No hassles, no questions, no worries. The only drawback I can see is that my dog will require a more expensive prescription diet for life, and the insurance only covers 50% of that cost and only two months of coverage is allowed. That's kind of frustrating, Very, very happy with the coverage over all though. Took the stress out of giving my pup the things he needs to get better. I highly recommend this company.
5

out of 5

POSTED: | BY: Lynn

personally...fantastic...

I am so very glad that I have pet insurance. I was not totally convinced at first as I was informed that my puppy was from an excellent breed. However, "murphy's law" showed up and I have not regretted my decision since. I highly recommend everyone to get pet insurance simply because our pets are our family.
4

out of 5

POSTED: | BY: Lorna Reid

Review

Overall have been happy with this company, my dog is now 12 and has just recovered from a series of problems. The only concern I have is that the cost has increased since signing up... but also understand that vet care has also increased.
5

out of 5

POSTED: | BY: Janelle Combellick

Fast!

Trupanion has the fastest response time I have ever experienced with any insurance company I have ever had to file a claim with (house, car, personal health, etc). Their customer service is incredibly friendly and helpful, and their communication is top notch. I always received a response by phone or email in less than 24 hours from initiating a claim.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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