Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,189

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Brynn

Worth every penny!

Our policies have already saved us over a thousand dollars. From a routine dental turning into a major extraction (extra/compacted teeth) to tests and a specialist visit for a puzzling internal issue. I do wish some more routine preventative care was covered--such as dental cleanings and while I understand that office exams for a wellness visit would be exempt, I think that a specialist visit should be covered. Overall however, I am very pleased with Trupanion. The claim process is simple and turn around is very fast. I also like that you have the option to set your own deductible--and can change it at any time.
5

out of 5

POSTED: | BY: Mark

I Never Leave Home Without It

I've never had an ounce of trouble with Trupanion. Their turnaround time from claim to reimbursement and e-communications/updates are speedy and supportive. I've recommended Trupanion to friends and spoken about them on my personal Facebook page.
5

out of 5

POSTED: | BY: John

I wish my own health insurance were so simple!

The was my first time using pet health insurance (Trupanion) and it was an excellent experience. I took my 4-year-old Boxer Smokey to the ER, got all the same treatment as I would have had were I on my own dime, paid the bill and had the vet submit a form to Trupanion. Less than a week later I had a check in hand for exactly the promised amount. Couldn't have been simpler. I strongly recommend Trupanion.
5

out of 5

POSTED: | BY: Nancy

Quick processing claims

Trupanion was very quick processing our claim. There were no delays or issues. Our claim was processed in 3 days. We were very pleased with the 90% coverage.
4

out of 5

POSTED: | BY: Lyudmila

Good service

I have been using the services of this company for couple of years. Recently, there was an accident with my cat. The total bill for the surgery from the vet clinic was more than $700. Trupanion quickly confirmed the coverage, and at the check out of the cat (which was 3 hours after surgery) I was charged only the 10% of the accident related costs - the rest was paid by Trupanion. Although, I had to pay the initial check up costs.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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