Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Walid Shaaban

The best pet insurance!

The best pet insurance by far....
5

out of 5

POSTED: | BY: Kathy

Compassionate and expeditious

I am so lucky to have a healthy pup and Trupanion! Puppies can find trouble easily and mine was no exception. She found a toxic flower bulb and before we knew what had happened she was near renal failure. It took her 3 months to get a clean bill of health and thousands of dollars. Thank goodness I had Trupanion on my side!!
5

out of 5

POSTED: | BY: Michael Evans

A perfect service

The best thing about your service is that I don't have to be concerned about whether or not issues will be resolved. Everything just happens in a timely, efficient way. Bottom line for me is that we do not have to weigh decisions about our dog's life knowing that coverage is handled so well.
5

out of 5

POSTED: | BY: Nicholas Fusello

Customer service

Trupanion is a pleasure to work with they are very professional and work fast on the claims. They answer all my questions I highly recommend them
5

out of 5

POSTED: | BY: Lisa michalik

Best money every spent!

I gotta admit that at first i was ready to pull the plug on this pet insurance thing. My monthly rates were increasing every year (went up almost $15/month just last year!) i was frustrated and after never having submitted a claim for my 7 1/2 yr old dog i was starting to feel that the money could be better used elsewhere. Thankfully i didnt! My dogs vet bills started adding up and i finally submitted my first 2 claims and had NO difficulty getting reimbursed for my expense. The turn around was unbelieveably fast! I had my first cheque in about a week or a little more! Since I've already paid my deductible for these particular illnesses (which was steep in order to afford the monthly payments!) i can now freely submit claims for additional expenses for these 2 illnesses and be reimbursed 90%. This is a huge relief and piece of mind knowing i will never be put in the position of having to say "its time to let him go because i just simply cannot afford this anymore". Thats gotta be the worst feeling ever! But reality IS that many ppl face this issue every day. I would never want finances be the determining factor as to whether my pet lives.. Or dies. I am now a HUGE advocacy for pet insurance.. I talk to everyone about it! I will NEVER own a pet without it ever again! Also wanted to add that the reps and agents are incredibly helpful (Shelley..you know who you are)..friendly..and not pushy at all

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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