5
out of 5
POSTED: | BY: Stephanie
Outstanding Customer Service!
Trupanion was outstanding start to finish! From the first phone call I made to learn more about what they offer, all the way to the AMAZINGLY quick call I received within ONE HOUR of filing a claim through my vet, to the follow up phone call to be sure I received the promised reimbursement, and the very clear and easy to understand paperwork in the mail... start to finish an over-the-top experience.