5
out of 5
POSTED: | BY: Naureen
If only humans could have this kind of coverage!
I have been with trupanion for about 5 years now. Last year we had a cancer scare with one of my cats. He had surgery done. thankfully he is doing great. I was SHOCKED when i received a check for about $2000 1 week following the submission of my claim. And the claim form... it can't get any simpler than that. 1 page! About 3 questions. Now, this last month has been a VERY difficult one. My second cat got sick. I took him in. His treatment came out to $15000. We did everything we could, but in the end cancer took my baby's life. I was not aware that my vet could submit the claim and just charge me the 10% after the claim had been filed. I found out after I paid all the money upfront, and out of pocket that my vet was willing to do that. pulling together $15000 did not help when I was going through one of the hardest times in my life. Its been a week since my cat passed, and my check covering 90% of that $15 grand is already on its way!!! I can mourn in peace! So professional, so caring.