Trupanion Canada | Pet Insurance Review

9.4

out of 10

23495 Verified Reviews

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 9.6
  • 9.6
  • 9.4
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Trupanion insured pets lead longer, happier lives*. The Trupanion policy provides best-in-class medical insurance coverage for your pet that can be used at any veterinary hospital in the United States, Canada, and Puerto Rico – ensuring your pet is protected wherever you may be. Trupanion is the only provider than can pay your veterinarian directly at the time of checkout. This benefit helps you from having to fill out extensive claims paperwork or wait to be reimbursed. A Trupanion Pet insurance policy has unlimited payouts on claims. They do not increase rates for filing claims. While some providers may drop coverage when a certain number of claims are filed, Trupanion never will. The Trupanion policy does not increase rates just because your pet ages and their policy allows you to enroll your pet from birth for true lifelong coverage for your pet.   *‘Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. Trupanion is a registered trademark owned by Trupanion, Inc.  Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company.  
9

out of 10

POSTED: | BY: Alison

Well Worth It

Our vet recommended Trupanion after noticing that our lab/pit puppy (Rocky) had a tendency for eating soft things (stuffing). Our decision to insure Rocky turned out to be a great decision. Within 10 days of signing up, we found out that Rocky had ingested a sock which was lodged in his intestine and had to be surgically removed. After paying the deductible and office call fees, Trupanion reimbursed us for the rest ~ $1,000. Communication was timely and reimbursement was received quickly.
9

out of 10

POSTED: | BY: Mickey

Continual Great Response and Service

My dog has had an illness that has required care for the past two years. I can't believe the cost of providing x-rays, blood work, specialist review of findings, etc. Without the Trupanion coverage we would have been in pretty desparate shape because the costs would have exceeded our ability to pay. My dog is my baby and there is no way that I could have handled anything but the best care for him. Thankfully with Trupanion I'm assured he will be taken care of.
10

out of 10

POSTED: | BY: sue

Great Service!

I would highly recommend this insurance.
5

out of 10

POSTED: | BY: Seeh2o

Raised rates by 33% w/no claims ever made

While their customer services reps are very very nice, that doesn't in any way mitigate the fact that they raised my dog's monthly premium by 33% and my other dog is set for the same increase when her premium hits the 12 month mark early next year. While I expect modest yearly increases, no amount of justifying can explain this rate increase. In the 12 months I've had my dogs insured with them I've not made one claim. One customer service rep made it sound like the rate increase was specific to CA, but I am on a breed-specific board and I can tell you, the rates are going up by leaps and bounds all over the 50 states. I switched my dogs to Healthy Paws, which is based on the same model as Trupanion. I had assurances from them, verbally and in writing, that yearly premium increases are in the 5% - 7% range.
10

out of 10

POSTED: | BY: Michelle Morelli

A Plus Plus all around

Adopted my Kitty from a local shelter at the end of September 2010, 3 1/2 years old, approximately. Put pet insurance on him right away. I have already had two claims with Trupanion, I have to say I was so pleasantly surprised that both were paid with no hassle within 10 days, and the Trupanion staff kept me well informed of the progress of the claim via email. I was a skeptic about pet insurance and now I am a believer. If you are on the fence about pet insurance with this company, I hope this review helps you make a decision.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and zip code. Monthly premiums do not automatically increase just because your pet has a birthday or just because you file a claim.  

Coverage

90% coverage for all new injuries and illnesses—once the deductible is met, Trupanion pays 90% of the remaining invoice.

Coverage for all hereditary and congenital conditions, as well as hip dysplasia without any additional waiting periods.

Alternative therapies, such as acupuncture, physical therapy, hydrotherapy, are available under the Recovery and

Complementary Care Rider.

Trupanion pays off the invoice, no “usual & customary” limits and has the ability to pay your veterinarian directly and in as little as 5 seconds. You simply pay your portion at check-out and Trupanion works with your veterinarian directly to take care of the rest. Needs* varies by state disclaimer.

 

Payout Limits

Unlimited lifetime coverage with no payout limits or caps.

Deductible

Offers a flexible deductible from $0 – $1000, to fit any budget.

A lifetime, per condition deductible meaning that once the deductible is met for a condition is met you policy begins paying out at 90% for anything related to that condition for the rest of your pet’s life. *This is great for chronic conditions that can span the entirety of a pets life such as allergies or cancer.

Age Limits

Pet must be at least 8 weeks old and under 14 years old to enroll.

Once enrolled, pets stay insured regardless of age and coverage will not change.

Can enroll your pet from birth until their 14th birthday.

 

Waiting Period

Coverage begins 30 days after date listed on policy.

 

Exclusions

Pre-existing conditions are not covered.

Alternative therapies are available for an extra amount.

Terms and conditions apply, please see Trupanion.com for full coverage details.  Trupanion is a registered trademark owned by Trupanion, Inc.  Underwritten in Canada by Omega General Insurance Company.

 

Trupanion’s biggest differentiator is that they can pay your veterinarian directly and in as little as 5 minutes. With the vet direct pay option, there is no waiting weeks for reimbursement. You simply pay your portion of the bill and Trupanion takes care of the rest, working directly with your veterinarian. Trupanion offers one simple plan that pays 90% of actual veterinary costs for eligible claims once your deductible for that condition is met and offers unlimited lifetime coverage with no payout limits or caps.  

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