Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Adrienne H

Overall Exceleent Plan, with minor exceptions....

Excellent plan overall. Bought pet insurance when our dog was >3 months of age, as a "safety net" in event of accidents/illnesses. He is now almost 7 and this plan has literally saved us in excess of $10,000 worth of claims on our dog, who has suffered from ingesting toxic foods/substances, GI issues, underactive thyroid and most recently, a torn CCL/ligament - which cost over $4000 for surgery etc. alone for TTA/TPLO surgery. Petplan has reimbursed us 90% of almost all the costs (with the exception of his rehab/physio bills - due to a prior misdiagnosis by our vet and plan stating this was a "pre-existing condition" and they wouldn't cover rehab portion). Our vet, and ourselves, have appealed this decision and are hopefully awaiting a positive outcome. Premiums don't increase as your pet ages (which is excellent), however, they do not cover the examination fees of your vet visits, which, at $70 per visit, can add up quickly for a pet with long term/chronic care/illnesses. Petplan (our other dogs insurance) - covers ALL costs with annual $100 deductible - so Trupanion - offer this type of plan as an option for those who want that additional coverage (since you can customize your plans). We'd be willing to pay for it. The plan can be costly based on what type of coverage you take (we have zero deductible, 90% unlimited coverage with additional rider for rehab, physio, accupuncture etc) and pay $95 per month. Benefit is you can change/customize your coverage at any time as well. Claims have been promptly paid out and rep's we've spoken to have always been excellent. Overall I'd give them a 9/10 due to lack of them covering examination fees on visits and them occasionally looking for "pre-existing" conditions to not pay out a claim.
5

out of 5

POSTED: | BY: Rebecca Dooling

Fantastic Pet Insurance Company

My dogs have been covered by Trupanion Pet Insurance for the past several years and I can personally say that they have been outstanding in their coverage and the professionalism of their employees.
5

out of 5

POSTED: | BY: sheri

prompt and professional

Had many problems with our new puppy. never had any problems with trupanion.
5

out of 5

POSTED: | BY: Martha

love your transparency.

love your transparency. friendliness understanding of issues. easy to contact. willingness to assist
5

out of 5

POSTED: | BY: Martha

love your transparency.

love your transparency. friendliness understanding of issues. easy to contact. willingness to assist
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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