Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,189

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
3

out of 5

POSTED: | BY: Casandra

Once again i have to call you guys and tell you to put my mother back on the account every time we have to call you guys you keep doing this shit its a shared account and i am gett pissed off that i keep have to explain that tp you guys.

Once again i have to call you guys and tell you to put my mother back on the account every time we have to call you guys you keep doing this shit its a shared account and i am gett pissed off that i keep have to explain that tp you guys.
5

out of 5

POSTED: | BY: Julie

I appreciate the friendliness of the person I spoke with on the phone and that she gave me a clear understanding of what seemed to happening with the claims filed (there were multiple ones filed by my vet for some reason).

I appreciate the friendliness of the person I spoke with on the phone and that she gave me a clear understanding of what seemed to happening with the claims filed (there were multiple ones filed by my vet for some reason). She assured me this wouldn't interfere with me getting adequate coverage for the surgery happening tomorrow. Thank you!
5

out of 5

POSTED: | BY: Sandra

we are very pleased with customer service thank you for being there for Shaggy

we are very pleased with customer service thank you for being there for Shaggy
1

out of 5

POSTED: | BY: S.

Horrible company-do not recommend.

This is an awful company. I work in public health and deal with health insurance companies on a regular basis and nothing that I have ever dealt with is comparable to what this company does. They have falsified conditions on claims that I have submitted so that they could claim the condition was pre-existing. My pet also had a severe health issue that occurred on the last day of the waiting period and continued to persist, and they would not cover it because anything that occurs within the waiting period is also considered pre-existing. Do not use this company unless you enjoy throwing money away every month.
4

out of 5

POSTED: | BY: Monica

So far I am not very excited about this policy because many of the expenses I incur are not covered.

So far I am not very excited about this policy because many of the expenses I incur are not covered. I guess it is really just a policy for huge emergencies.
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Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion Canada Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  
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