Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Lygia Dallip

Excellent service and caring approach…

Excellent service and caring approach given that as a pet owner all you do is worry about how your pet is doing during recovery after tests and surgery.
5

out of 5

POSTED: | BY: Carlos Z

Amazing service!

Amazing service! Great reps :)
1

out of 5

POSTED: | BY: Sandra

Trupanion is not a good insurance for older dogs

Trupanion lacks transparency. I insure 2 dogs. One is 15 years old. The cost to insure the older dog is about $200/month; only to find out Trupanion does not really cover older dogs. Read your contract - if you have an older dog this company is not worth it.
1

out of 5

POSTED: | BY: Grace

Pet Insurance is just like the health system in the U.S. NO COVERAGE!!

My dog has had issues documenting in her medical charts since she was adopted at 11months. I adopted her from an abusive family and spent years getting her rehabilitated. At age 3 she had 2 knee surgeries which I spent over $6k. This year at age 10, she has been having issues with her hips, skin, and nasty case of necrotizing pancreatitis. Well, I've already spent over $3k this year...I am now working 3 jobs and would love to be able to pay for her well being because she is, well like a daughter to me. When I saw Trupanion, I thought " wow! This would help me and her so much and I can actually help her heal instead of the one thing I fear the most, putting her down". So when I called I was going to ask questions and hopefully get her started. Well come to find out Trupanion is like all the other insurances, even like health insurance for us humans. IF IT'S PREEXISTING...you are S.O.L. Insurance companies don't make money off of the real issues. So here I am, without help, drowning in debt, working three jobs just to take care of her and me. Trupanion can't help and they said neither can the other insurance companies. So yeah, if you're rich and get signed up right away, then you're great. You'll be paying each month for a service that works for you. But for people like me, NOPE there isn't any help. What would be great is if companies like these could actually get out of the business greed model and do something different than any other insurance before...help the ones who are considered PREEXISTING. Think about how many people you can actually help. So do I recommend Trupanion? NO. I probably won't recommend any other insurances either because they don't care about you, they just want your monthly payment and if your pet has been suffering, well you don't get the care you need. You need to be healthy from the start. THERE IS SOMETHING SERIOUSLY WRONG WITH HOW MEDICAL CARE IS DONE.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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