Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,150

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Nadanne Hartwell

Carmen was super knowledgeable and…

Carmen was super knowledgeable and really had my pets interest in mind. A pleasure to deal with. You should give her a raise or bonus!!
5

out of 5

POSTED: | BY: K.

Trupanion saved our lives!

My Irish Wolfhound was diagnosed with severe degenerative bone disease. He has bilateral elbow dysplasia, and subsequent osteoarthritis. Additionally, he is unable to take traditional medications and treatments for these diseases due to complications and severe life of threatening adverse reactions. He had his first symptoms 3 weeks after I signed him up for Trupanion, and there was no hesitation for coverage! Then by 6mos of age he had his first surgery and complications. And at 19mos he had his second surgery. He’s had multiple surgeries, multiple therapies (acupuncture, laser treatments), he’s had stem cell therapies, and recently had been fitted for orthotics. Trupanion is the reason he is still alive today! If not for them, his $80,000+ medical bills would NOT under any circumstances been possible to manage. I would have been forced to put him down, before his 2nd birthday. But, thanks to Trupanion and their remarkable coverage and assistance, my big guy celebrated his second birthday on Canada Day, has started walking a bit more, is in less pain, and now has an adequate quality of life. He is still improving by the week, and Trupanion makes that possible. I have thoroughly looked at other insurance plans in the past, have spoken to other pet owners about their insurance coverages, and weighed costs vs coverage. There is NO other insurance company that comes close to their coverages for their prices, no other that cares as much, no other that genuinely helps it’s customers, no other that actually makes a difference like Trupanion does. Don’t waste your time and money with any other company!! And do NOT leave your most important four legged members without coverage any less than what Trupanion can offer you, it’s not worth the risk, nor is it worth the potential to have to make a decision because of finances. Let Trupanion take that burden off you, I promise you, if you’re ever in the situation I was in, you’ll be so grateful you had Trupanion in your corner.
5

out of 5

POSTED: | BY: Alastair

Trupanion's staff is friendly

Trupanion's staff is friendly and project a Image of caring Thank you. Al
5

out of 5

POSTED: | BY: Jessica

Excellent

Wonderful customer service!
5

out of 5

POSTED: | BY: Jessica

The representative answered ALL my questions

The representative answered ALL my questions and explained things in a way that just made sense. I felt like I truly understood how our pet's insurance works and why it is so important that we got it. I always tell my friends to get Trupanion and most definitely will get it for our next pet!

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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