1
out of 5
POSTED: | BY: Neil
Terrible first time claim experience!
My claim has been appealed because I have been charged two deductibles for a single procedure. It has now been over a week since my dog had this procedure completed and other that the appeal is under review I have heard nothing! My vet has been absolutely great in acting on my behalf but I am the client! How about letting me know what the hell is going on. First claim after more that six years of paying premiums and I am completely disgusted by this experience!!!