Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Tarey W.

New clients

We actually just signed up with Trupanion so no experience, yet but they game highly recommended by a close friend & vet of ours! I’ve researched many plans & even though this one was a little bit more monthly the benefits & coverage was by far the best!
5

out of 5

POSTED: | BY: customer

Wery knowledgeable staff and helpful

Wery knowledgeable staff and helpful. I haven't needed the service yet
5

out of 5

POSTED: | BY: Leigh-Anne Hellinger

I've been with Trupanion almost 11…

I've been with Trupanion almost 11 years now, for my boxer Kiele. While I originally got this plan just to be on the safe side, it has turned out to be a literal life saver for my girl and I. Unfortunately, as Kiele has aged, we've run into some very serious medical conditions. Trupanion has been there every step of the way, making this incredibly difficult time, so much easier. The claims process has been so quick, the customer service is always amazing, and the coverage has been beyond reproach. Yes, at $190/monthly with a $300 deductible, it seems expensive. But after 11 years, and a $43,000.00 payout so far for her lifetime, without Trupanio, I'd be bankrupt, or no longer have my sweet girl. THIS is what insurance is for, and I'm blessed to have invested with Trupanion. Thank you for taking the best care of my best friend.
5

out of 5

POSTED: | BY: Eric

Process is Straightforward

The sign up process was easy and it was very simple to determine the best combination of premium vs deductible for you. Everything was very clear
5

out of 5

POSTED: | BY: Zachary Doucette

6 Star Customer Service!!

I got my first Trupanion policy back in January when I picked up my Dog Paisley! Recently we went to the vet for her 16 week check up. She being a Labrador retriever and having"massive floppy ears" fell victim to a very mild ear infection. This resulted in me putting in our first claim with Trupanion for the mediations and ear cleaning solution. The process was ridiculously easy (seriously, I did NOTHING) the vet clinic submitted the claim directly to Trupanion and then handed me a receipt (easy peasy). But this isn't where it ends. Less than 24 hours later a Trupanion representative (Tiffany T) called me and was asking how Paisley was doing, how she was feeling and how she was reacting to the medication. Though this is such a small gesture, this truly meant the world to both Paisley and I. She furthered explained more of the "policy stuff" but made sure that I understood that the deductible is a one time payment for chronic conditions. The fact that Trupanion has their representatives calling their policy holders to ensure that their pets are feeling and doing ok honestly shows that they value their members. We will be a FOREVER customer and any future animals that we bring into our family will be a Trupanion member too!

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

Get a quote today

Leave a review