1
out of 5
POSTED: | BY: Sam
40% premium increase at renewal
I enrolled my dog last year after a long research. I was happy to find Trupanion because their website says "Most pet insurance providers do use birthday pricing, but Trupanion does not practice this at any stage in your pet’s life". It was not cheap because of my dog's middle age and I understand that. And I also believed my premium would not change too much over the years.
It's my renewal time, and they are increasing it by 40%. When I asked why, the answer was they don't increase them due to my dog's aging but they found that they received more claims in my dog's age group so the risk increased. If she was young at enrollment age, this wouldn't be an issue because younger pets do not make a lot of claims that would affect my premium. So basically my dog is being penalized for other dogs' aging and health issues. And I'm learning this after one year.
Unfortunately, it was a big waste of money with no single claim submitted. I am very disappointed and ready to cancel.
Save your money somewhere else if you have an older dog!
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