5
out of 5
POSTED: | BY: Sandra
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I have had very good experiences with trupanion in the past. My second last experience left me confused. The statement I received indicated my pet had he knee rotated. She had dental cleaning,
biopsies and removalu of a cyst. My vet reported this to trupanion and it was reviewed. I received a report and it was and there was no mention of the knee rotation
which she did not have. Only to indicate
correctly what had been done. I would have appreciated an explanation of why this error was made it or acknowledgement that
an error was made.