Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 62,925

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Rich Hua

Awesome experience with Trupanion!!!

Our 5-year old Yorkie, Nano, was seriously ill, and it turned out she had a ruptured disc that required back surgery. The Trupanion representatives were very speedy and extremely supportive through the whole process. Nano's serious condition required us to go from initial vet consultation to neurologist to MRI to surgery -- all in a matter of only 3 days. Trupanion did an amazing job of working with us and the vet hospitals, and they got us all the necessary pre-approvals right away so we could proceed with confidence. In the end, I felt that the Trupanion staff was genuinely concerned about us and Nano, and they went above and beyond to take care of us. Thanks, Trupanion! We are already recommending you to all our friends and family!
5

out of 5

POSTED: | BY: Debbie Fleckenstine

They're great

Easy to bill (my vet does it for me) and by the time I get home from the vet visit I have an email from Trupanion regarding the claim- they pay very quickly also
5

out of 5

POSTED: | BY: Christina

So grateful for Trupanion

My dog has some chronic, and expensive, health issues that sometimes result in the need for emergency care. Trupanion is always amazing in dealing with all of our claims in a timely manner, and they've worked with our vet to pay them directly. The fact that they pay every claim at 90% because we've already met our deductible for this condition makes it so I never have to base decisions about Bubba's care on how much it'll cost. Additionally, when I do have to pay for things like medicine, or visits to specialists they process the claim incredibly quickly, Most of the time the money is in my account within 48 hours of having submitted the paperwork.
5

out of 5

POSTED: | BY: Dodie Mills

Claim for my baby

Was lengthy in getting claim paid, but ther were 100+ pages to review. Staff was always great and a pleasure to speak with
5

out of 5

POSTED: | BY: Lindsay

Very Pleased!!!

I recommend pet insurance to everyone, and I always suggest Trupanion. I've been with them for about 5 years now but have been fortunate enough not to need them, until recently. My dog has developed skin problems and we've tried every medication out there. They've issued a cheque, no questions asked, every time. Now we've come to the last resort which is a very expensive drug. Again, no issues and I receive my cheque within 5 business days EVERY TIME. They're quick to respond to any questions, and I can't even imagine what would happen if I didn't have them. Sign up with confidence.

Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals

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