Trupanion | Pet Insurance Review

4.8

out of 5

Number of reviews 61,849

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 5.0
  • 4.7
  • 4.8
  • Count
  • 5
  • 553
  • 61,849

Updated: April 29, 2024

Pets can be full of surprises-so their insurance coverage shouldn’t be. That’s why Trupanion is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1 Based on a November 2020 internal study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. * Terms and Conditions apply. Policy details vary by state, please review your states policy for full coverage details. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products. Source: Survey commissioned by dvm360, from April 19-June 9, 2022
5

out of 5

POSTED: | BY: Nikki Milonas

Best Out There

Thank you Trupanion for doing such a great job at reviewing claims, processing and paying out. All this for a great price. I feel so fortunate to have went with this company. I only wish my own health insurance company was this easy to navigate. My pup has had numerous urinary tract infections, kennel cough and giardia. Even minor claims add up and the UTI claim has become a larger claim than I ever imagined. With a 0 deductible and 90% coverage, I feel very fortunate. I have heard horror stories from others with different pet insurance. You can not afford not to use Trupanion!
5

out of 5

POSTED: | BY: Nash

Peace of mind at a reasonable price

Trupanion gives all pet owners the peace of mind that we all deserve. They allow our pets to live a full and comfortable life at a reasonable cost. Since my enrollment with Trupanion, my dogs suffered several health issues that surmounted to large vet bills. I know of many cases that pet owners opted to put their pet to sleep because of the overwhelming cost of vet fees—this is unfortunate, but understandable. Luckily, with Trupanion, we never hesitated to seek the best care our dogs deserve. Thank you Trupanion for making our lives that much easier.
5

out of 5

POSTED: | BY: Jennifer Rellick

Sensible terms, great value

After I lost my last dog to a cancer that could have been detected if I had consented a year earlier to a "full work up" for the cause of her weight loss, I never wanted to be in that position again. When I adopted my new dog, Leo, I researched plans and chose Trupanion because it was both afordable and would protect me against catastrophic expenses. I'm on a fixed income, and I have to budget carefully for Leo. While I believe in preventive care, I would end up paying at least as much in higher premiums for preventive care as I would spend paying directly for preventive care, so I am glad the policy doesn't include it. Just two months after insuring Leo, I took him to the vet for chewing his feet and not letting me touch one foot. He ended up having a potentially cancerous growth on the foot that he wouldn't let me touch. I consented to a $930 surgerical removal and pathology work up because I knew I had coverage--otherwise I would not have been able to afford it. I was surprised that the visit that found the growth wasn't covered, but I reviewed my policy and it does not cover vet exam charges. Because it reason for the visit was "chewing feet," not "chewing sore foot," the alergy pills and candida test were counted as a separate incident, with a separate deductible, from the growth Also, since Leo was anesthetized already, I took my vet up on an offer to clean his teeth. Because the anesthesia had two purposes--one preventive and one a treatment--they covered half t
5

out of 5

POSTED: | BY: Melissa

Unbelievably caring

We got a free 30-day policy with Trupanion from our vet's office when we bought a package of puppy shots. The day after our free policy expired, our puppy broke his femur and needed surgery. I called Trupanion and explained the situation, and they reactivated my policy (and backdated it) so that the surgery would be covered. The representative that I spoke to on the phone was so caring and sweet while I was sitting there bawling my eyes out. I can't even imagine a human insurance company being half so wonderful. We will always carry a pet policy with Trupanion after the amazing way that we were treated in our time of need.
5

out of 5

POSTED: | BY: Lisa

AMAZING!!!!

My cat had unexpected surgery yesterday. My vet ( Dr. Sidhu @ Norgate Pet Hospital ) was kind enough to fax my claim form to Trupanion last night and I just received an email that my claim has been processed and the cheque will be sent to me tomorrow. OMG talk about speedy service!! Thanks Trupanion.
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Monthly Cost

Your monthly premium is determined by multiple factors including your pet’s species, gender, breed, age, zip code, and the deductible amount you choose if your policy allows.

Coverage

Depending on your plan, the Trupanion policy pays up to 100% of your vet bill for all eligible expenses. There are unlimited payout limits, always and Trupanion will never increase or cancel your coverage because of claims you submit. Coverage includes new accidents and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, hospital stays, and much more. Trupanion prides itself on paying out more on the dollar than any other provider and has paid out nearly $2 billion in claims to date.

Payout Limits

The Trupanion policy* has no payout limits, so whether your pet needs one quick visit or a lifetime of care, your coverage won’t quit. That can mean a big difference if your pet develops a chronic condition requiring extended care like allergies, diabetes, or even cancer.

Deductible

If your Trupanion policy has a deductible, you can customize it to fit your budget. You can choose from $50 to $1,000 in increments of $5, or choose to have no deductible at all. Trupanion deductibles are per-condition and good for the life of your pet. That means no annual resets-once a deductible is met, you never have to pay the deductible for that condition again.

Age Limits

All new pets can enroll from birth until their 14th birthday. Once your pet is enrolled, they can be enrolled for life

Waiting Period

Waiting periods vary by state. Please see your states policy for full coverage details. However, other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like many other pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! * Terms and Conditions apply. Coverage may vary by state. Not all veterinarians accept direct payment. Ask your veterinarian about Trupanion Vet Direct Pay. Underwritten in Canada by Omega General Insurance Company and GPIC Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Trupanion Pet Insurance detail
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. We’re committed to sharing industry data, supporting animal welfare organizations, and working with federal and state regulators to help more pets get better care. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience Nearly $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals
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