2
out of 5
POSTED: | BY: S S
Stunned!
I am stunned to read such positive reviews concerning timeliness and ease of the claims process. It has been nearly a month since I submitted my claim.
I am having the exact opposite experience. I thought I was prepared and immediately forwarded pages of detailed expenses in excess of $20K for maximum reimbursement of $7K. The medical surgery provided is not known to be a from a pre-existing condition, so I am frustrated with their “fishing expedition” to obtain medical records from the first 6 months of her life.
My pet has been insured with Spot for more than 2 years. She is 3 1/2 years old. I have not submitted any claims.
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