Sonnet | Pet Insurance Review

Today sonnet called n very rude telling me they cancelled my insurance witch I wanted but then they tell me it’s going to take 15-20 days to get me money back that’s crazy I have never heard of it taking that long and when I ask why they say that’s just how’s it’s done so I ask to speak to a supervisor or his bus he tells me no the only person I’m going to talk to is him and he said he don’t care if I beee my money sooner he will not help

the agent answered all my questions

Website easy to navigate, decent quote. Thank you.

She is so sweet and helpful and good in communication

Received response to my note quickly. Tone was respectful, knowledgeable and friendly with an offer to call if further explanation needed. I did call as I could not find on the policy what I was looking for and agent walked me through it.