Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
1
out of 5
POSTED:
| BY: Mobark Abdelrhman
Because you found coverage for my car…
Because you found coverage for my car without any arduous reasons.
Sonnet purposely makes cancelling your policy near impossible. Their online portal will force you to call, and when you call, they keep you on hold for hours. The BBB has numerous complaints about this practice.
Financial information stored without authorization
Purchased a policy last year for 1 year term. Paid for it with my credit card. They kept my credit card information on file without my consent and auto renewed my policy without my authorization. No possibility to cancel the renewed policy online even though I purchased initially the policy fully online. To purchase the policy , they allow you to get a quote and purchase it fully online, but when it comes to cancel a policy, you will have to waste your time calling them .
Tried calling them. Stayed over 20 minutes on the phone, no one answered. Really upset with what they are doing now
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company