5
out of 5
POSTED: | BY: Gemma Newberry
Best customer service ever!
Best customer service ever!! Thank you Miguel!
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4.2
out of 5
Number of reviews 5,457
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
5
out of 5
POSTED: | BY: AlexGScotty
Prompt response to enquiries and calls.
Prompt response to enquiries and calls.
Friendly courteous service.
1
out of 5
POSTED: | BY: PNB
I would NOT recommend them
I would NOT recommend them. I had to change my debit card as a result they cancelled my premium and then charged me for it. When i followed up with numerous calls they were very vague about the resolution time period. When they final gave a resolution, they reinstated my policy without notifying me and then charged me again. When I asked for written notification and for them to charge me for the period I was aware of, they sent me a very condescending email stating they revoked the reinstatement. So in other words, they had time to message me with unreasonable and negative responses but did not have time to resolve my issue or respond to my inquiries. Please do yourself a favour and go with another insurance company.
5
out of 5
5
out of 5
POSTED: | BY: C. Millette
Human touch is the best !
Helpful and polite interaction with Tamana, our customer service representative. Personal touch made it happen.
Monthly Cost
Sonnet Pet Insurance
Coverage
Payout Limits
Deductible
Age Limits
Waiting Period
Exclusions
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company