Sonnet | Pet Insurance Review

Very helpful over the phone, i would recommend them anytime!

Your customer service team is phenomenal and very understanding in regards to any issue I’ve had with my vehicle or even technical issues with my account!

Ayano put me at ease with the great customer service experience I had with her..she was extremely knowledgeable and was patient in explaining all details of the policy..hoping to have the same smooth experience moving forward

Once you speak with an agent, they are extremely helpful and understanding. I do find their phone tree frustrating, but the rates are fantastic so I’m willing to put up with it. As well, you’re able to buy insurance online even on Sundays through their website. This was fantastic when we bombed down to Lethbridge to buy a used car. We thought we’d have to park the car at a relative’s, but thanks to Sonnet, we were able to drive it home the same day. That impressed me and their rates too. We have now moved both vehicles over and our home insurance too. I would recommend preparing an online quote for home insurance and speaking to a human before you purchase however. Home insurance is more complicated and their basic coverage doesn’t include things like hail which you have to include if you live in hail-prone regions.

Bruno was wonderful courteous and professional he got me a lower rate and was super patient!