Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
1
out of 5
POSTED:
| BY: joshua wolfe
What a horrible design
So everyone knows that sonnet has this short termination penalty well mine is only $390 and that isn't bad I paid worse with ama however my issue lies with the fact my policy was canceled on the 4th of April 2024 and they still took out a months payment. If this is not resolved soon then that's my early termination fee and we're done.
No one bothered me the entire process, and the process for requesting a quote is easy and clear. I completed the forms a while ago, and my information was retained, which saved me a bit of time. Explanations of payments were clear and easy to find. It explained when things were included or not and flagged situations where I should double-check. I appreciated the patient, customer-oriented tone from the agents who called me to confirm everything went smoothly; they flagged that my payment wasn't processed to make sure my insurance was properly purchased and in effect. I really like the dashboard to access everything all in one place!
They will decided randomly if they want your business or not. Notified me they would not renew me.
For that I can't recommend them.
I was a customer since they arrived on the scene several years ago. They slowly got worse and worse. Find a local broker!
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
