Pumpkin | Pet Insurance Review


out of 5

Number of reviews 942

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
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  • 2.6
  • 4.4
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  • 5
  • 942
Pumpkin is a pet care company on a mission to make the best pet care possible fur all. Pumpkin was started after its founders took a look at other pet insurance options on the market and found that some were missing one crucial component – preventative care. Pumpkin believes all parents should be able to give their pets medical care if they’re sick or hurt, and preventive care that keeps them healthy throughout their lives.

out of 5

POSTED: | BY: customer

Very impressed with this insurance…

Very impressed with this insurance company. Extremely efficient with such quick turnaround of reimbursements.

out of 5

POSTED: | BY: customer

Claims are super easy to complete and…

Claims are super easy to complete and are done and paid in a timely manner. It is paid at 90% which is incredible.

out of 5

POSTED: | BY: Kristen

Excellent service

Great customer service!

out of 5

POSTED: | BY: Jaime Carlson

Pumpkin is the best insurance company I…

Pumpkin is the best insurance company I have ever had! Initially I was drawn to the preventative package; no other company that I found offers that and typically the annual visit, vaccines and lab tests are the bulk of your vet costs for the year. The preventative coverage is worth every penny. Last year however, our dog needed lots of diagnostics to understand her condition and ultimately surgery and rehab. Our girl was only 2 when her symptoms started and the though of giving her up due to financial constraints was truly heartbreaking. I used the estimate tool to make sure everything would be covered and then booked the appts and submitted the invoices. It was so easy! We are forever grateful to Pumpkin for the financial support, ease of use and peace of mind they provided during the process. Highly Recommend!!!

out of 5

POSTED: | BY: Anonymous Customer

So glad I purchased Pumpkin insurance!

I purchased Pumpkin insurance for my kitten in 2020. A little over a year later, my cat decided to eat a foam earplug. I immediately rushed him to an emergency vet, knowing I did not have to have the money for an expensive vet bill but I thankfully had insurance! The vet performed X-rays and an endoscopy to remove the ear plug, which costed over $1k. I submitted the claim within 24 hours and Pumpkin kept me informed about updates to my claim throughout the entire process. My claim was processed within 2 weeks, and thankfully Pumpkin covered 90% of the total bill! Such a relief to have the security of great pet insurance! Highly highly recommended!!!

Monthly Cost

Plans start as low as $30 per month. Prices vary based on plan type, pet breed, age, and location.


Every pet is covered by a 90% reimbursement rate to make it easier to say “yes” to the best possible care.

Payout Limits

Annual limits of $10,000, $20,000 or unlimited for dogs and $7,000, $15,000 or unlimited for cats.


3 options: $100, $250, $500 and $1000

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Insurance coverage begins 14 days after your policy begins for all conditions, including knee/ligament issues where some other policies make you wait 6 months for coverage. No waiting periods for preventive care (in fact, depending on when you received the care, you may be eligible for a retroactive refund).


Pre-existing conditions are not covered. However, unlike some other pet insurances, Pumpkin’s plan covers some curable pre-existing conditions if symptom-free for 180 days, with the exception of knee and ligament conditions. For full terms, visit pumpkin.care/insurancepolicy.
About Pumpkin: Pumpkin Insurance Services Inc. (Pumpkin) is a licensed insurance agency, not an insurer. Insurance is underwritten by United States Fire Insurance Company, a Crum & Forster Company and produced by Pumpkin. Pumpkin receives compensation based on the premiums for the insurance policies it sells.   Pumpkin Preventive Essentials is not an insurance policy. It is offered as an optional add-on non-insurance benefit. Pumpkin is responsible for the Pumpkin Prevent Essentials product and its administration.   Pumpkin Pet Insurance policies do not cover pre-existing conditions. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For full terms, visit pumpkin.care/insurancepolicy. Products, discounts, and rates may vary and are subject to change. More information available at checkout.

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