Petsecure is Canada's oldest and largest pet health insurance provider, offering comprehensive coverage for accidents, illnesses and alternative treatments, as well as optional dental care coverage and exclusive member benefits.

Learn more about Petsecure's plan options and read customer reviews so you can make an informed choice about your pet insurance provider. 

Average customer rating

4.6 Out of 10
60 Days 1 Year Lifetime
Rating 6.4 3.4 4.6
Count 5 18 205
10
Out of 10

10/10 Absolutely amazing company and people.

Posted: 04/08/2009
By:
Brittany
Saylor

My husband and I desperately wanted to get a puppy so we called around, looked online and finally found one. We went to pick her up and fell instantly in love with her. She was a Chug (pug x chihuahua) and the cutest little girl ever! About 2 days after we got her home I brought her to the vet thinking that she might have ear mites. Turned out to be nothing but the vet that we went to see set us up with a trial package for puppy insurance and sent us on our way. About 5 days later Lelo started with vomiting and diarrhea and we took her back to the vet where she was diagnosed with Parvo. The vet told me that it is a very expensive treatment but if we went ahead with treatment she would have an 80% chance of living. So, of course we went ahead with it. Lelo was in the hospital for 7 days. We went in to visit her on a Wednesday. Our vet bill had become outrageous and we couldn't afford to go on any longer with treatment. We went in to say goodbye to her and through tears I said to her "I'm sorry baby, I wish you could tell me what to do... If you want to keep fighting we will." It's the hardest decision to make. After saying "goodbye" we were speaking with the vet and as we were, Lelo stopped breathing. She made the decision for us. Our vet bill by the end of it all was at $7,188.22 and being a student, that's a pretty scary number. PetSecure paid $5000.00. For anyone that is wondering whether or not pet insurance is worth it, I hope this story helps. Although Lelo didn't live I wouldn't have been able to give her a fighting chance without it. Thank you so much PetSecure!

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

An insurance company that actually cares!

Posted: 03/31/2009
By:
Kaitlin

I wasn't so sure I wanted the free trial that was offered by my vet for my puppy on her first visit after picking her up from the breeder. Since it was free and my vet insisted that the company was good and that I should really think about pet insurance as a way to help budget for vet costs, I decided it couldn't hurt to look into it. Sure enough, I wound up needing to make a claim when she got her paw caught up in something on our farm and came back lame and needing some stitches. It was a pretty minor problem but she needed to have an anesthetic to get the stitches, and with bloodwork and hospitalization fees the bill was over $500 dollars. I had to call them to figure out how to make a claim and they were helpful on the phone and the money came pretty quickly in the mail also. I decided that it was probably a good idea to continue to pay monthly for the coverage too, so now my goofy border collie can get into trouble and I don't have to worry as much. I couldn't believe that they were so good about the claim even though I hadn't actually ever paid for anything. I will be telling my friends for sure, and I couldn't thank my vet enough!

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

such a relief!

Posted: 02/13/2009
By:
Holly
and

Even though I was purchasing vet quality food and doing everything right, my 4 year old cat wound up with a blockage of his urinary tract on a saturday afternoon. I had been paying into a policy on him for about 3 years and was starting to consider just not bothering it with anymore. Thank god I kept it! Petsecure was great about the claim. I had my cheque in under 10 days. I had called to check on it and the claims adjuster that I spoke to was very polite and patient and asked me how Inky was doing as well. I felt very comfortable with the whole process and am happy that I kept the policy because now if there is any further problems I will have coverage. I think that it is seriously one of the best things that you can do for your pets, and looking back, what I paid for it during the time he was healthy definitely benefited him when I really needed it when he got sick.

Injury/illness
Claim Amount
Breed
Age of Pet
10
Out of 10

Out of the Blue

Posted: 01/16/2009
By:
Erin
Dewar

Since I got my first cat from a shelter she has had insurance, I wouldn't have thought to get it on my own but since a month insurance was provided by the shelter and by the time the month was up I had been to the vet over 4 times for a multitude of health issues she came home with. The people at Pet Secure I talked with during that time were so kind and seemed to care about my cats care as much as I did so I've continued care with them and never thought of canceling. Last year my cat broke her leg in my home during the night and over a month she racked up nearly $5000 in vet bills. Pet Secure handled all my freaked out phone calls, calmed my nerves and payed out the top amount on my cats plan to help me give her the best care. And nearly 4 months later she is doing great. I'm very thankful for the service and care I have received and now have two indoor cats insured with Pet Secure.

Injury/illness
Claim Amount
Breed
Age of Pet
Monthly Cost

Premiums will vary depending on your plan choice, breed and location. 

 

Coverage

Choose between 4 levels of cover for Accident, Illness and Dental treatment.

Secure 1 offers $1,000 per Accident cover, $1,000 Illness cover per condition, per year and $200 Dental cover.

Secure 2 offers $2,500 per Accident cover, $2,500 per condition, per year Illness cover and $300 Dental cover.

Secure 3 offers $5000 per Accident cover, $5,000 per condition per year cover and $400 Dental cover. 

Secure 4 offers unlimited cover for Accidents and Illness and $600 per year Dental cover, and Wellness cover.

Plans offer 80% coverage (20% co-insurance) after annual deductible satisfied.

 

Payout Limits

Annual limits of $1,000, $2,500, $5000 or unlimited cover depending on your chosen plan. Limit amounts are per accident or per illness/condition per year.

Dental coverage amounts depending on plan choice.
 

 

Deductible

Annual- Age Based Deductibles

Deductible A

$100 - $500

Deductible B

$200 - $700

 

*Secure 4 with Wellness Care

Deductible A

$250 -$500

Deductible B

$300 - $700

 

Age Limits

Pet must be at least 8 weeks old to enroll. 
No age limit

 

Waiting Period

48 hours for accidents

14 days for illness

6 months for dental, cruciate ligament injuries or interverebral disc disease

 

Exclusions

Pre-existing conditions are not eligible for coverage.

 

Petsecure is Canada's largest pet health insurance provider, offering comprehensive, veterinarian-recommended coverage for dogs and cats of all breeds and ages.

In over 28 years, Petsecure has cared for more than 1.2 million pets.

Petsecure offers coverage for accidents, illness, dental care and alternative treatments, as well as exclusive member benefits.

Petsecure is committed to community involvement, donating over $500,000 to various animal organizations across Canada.