Petsecure | Pet Insurance Review

I have no complaints about Petsecure. I have had my dog insured since she was 8 weeks old. Within the first year we had two major vet visits resulting in $1000 Vet bills, all of which were covered under the plan we chose. Well worth it!

Was denied coverage for an allergy test for my dog. They considered it a skin condition which was an exclusion on my policy. I was told otherwise when i signed up, but the exclusion was listed in fine print on my policy. If you are insured with Petsecure, make sure you check the fine print. They had no willingness to cover any of my claim, so in order to cover the $500 vet bill, cuts needed to be made. Sadly, Petsecure was at the top of my list.

Back in 2010 i canceled my plan because they did not want to pay outShort version the rep on the phone had the nerve to yell at me call me a horrible pet owner and said if I treat my dog like it's not worthy having insurance than my kids must get wowy treatment Yes she out right said your a bad pet mom and an even worse mother what your kids must think of a parent who won't do anything to protect thier let The are total jerks

Received a trial package for a kitten I adopted from a rescue. Made claims in June 2014 for vet bills. Got back assessment excluding a portion of the claim saying they don't cover this type of illness ( originally I was told there were no exclusions). Then when I called they changed the reasoning saying it was a pre existing issue. What wouldn't be pre existing on a rescue kitten with 6 weeks coverage!?!?!?!?! Isn't the purpose of the trial to protect rescue adopters from unknown costs?????Anyways it took 3 months. Not the 4 weeks originally indicated to get a response from the first claim. Then my vet called to further discuss the rest of the bill first week of September and when I called today (October 27) they are telling me no call had been made to dispute claim?!?!?! I am so glad I did not buy into the policy. If this is how they service plan holders who are testing a service out to later buy, I can only imagine how I would be treated when they have nothing else to gain!!! Instead I have started a savings plan with the fees I would have paid which btw adds up to over $600 a year which is far more than I'm sure they would ever pay out anyways

This company is a total scam. After submitting $ 2000.00 in claims, I received back $ 30.00. Yes, that's 30 bucks.Anything they can do to weasel their way out payments, is there main priority. I will keep this short and say that anybody who signs up for this is a fool (like myself)