Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 867

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

VETERINARIAN: Dr. Chelsea Tuff

POSTED: | BY: Aedon

Great support and service

PetsPlusUs has been amazing for our family since 2015, when we got our Dalmatian and German Shorthaired-Pointer puppies. They are both now 8 years old. Recently, our Dal jumped too high for a frisbee and had an "off" landing. The result was that he through his back out. PetsPlusUs has covered not only our dogs' wellness needs like annual exams and monthly parasite medications but also the extra care required for their allergies, injuries and continued wellness. We also have PetsPlusUs coverage for our cat. We intend to stay with this insurance company when these ones pass and we begin the cycle of loving again.
5

out of 5

VETERINARIAN: Tri Lake Animal Hospital

POSTED: | BY: Becky

Recommended

Very Much so recommend Pets Plus. They are easy to deal with and claims submitting is good. For this particual visit I had submitted a Pre-approval to them and this did take some extra time to come but just wanted to make sure that once I made the appt and paid it woudl be reimbursed. need to get my oher cat set up now;)
5

out of 5

VETERINARIAN: Clayton Park Veterinary Clinic

POSTED: | BY: Samantha

Excellent Service

Thank you Pets Plus Us for great service.
4

out of 5

VETERINARIAN: North Burnaby Pet Hospital

POSTED: | BY: Margie

Reliable and prompt service

I have insured a mature French Bulldog. She has had ongoing medical issues. Pets Plus Us has requested medical reports as necessary and paid out fairly. I am very satisfied with their service and support.
5

out of 5

POSTED: | BY: Juliana

despite some points for improvement, a positive experience.

I've had the insurance for a year and it's been extremely helpful. Just this year, my 7-year-old dog, who has never been ill, started having various problems. Some of them unfortunately started during the waiting period and were treated as pre-existing conditions, but the rest were covered and were our salvation. On a positive note, they didn't increase my price absurdly after a year, even though I had used their insurance (unlike Trupanion who DOUBLED the deductible for my other dog who didn't even use the insurance). a negative point is that the website is limited and there's no customer service, so for most things you have to call. Reimbursement also takes forever (it's taken 40 days but on average it takes 20-30) but overall I'm very satisfied.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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