Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,162

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: University of Missouri Veterinary Health Center

POSTED: | BY: Deb Morr

Pet's Best Helped Me Save My Service Dog

Over the last year, I have had to deal with Copper Storage Disease with my 8-year-old yellow lab that is a service dog. She holds a special place in my heart and we have been a team for over 5 years. With her diagnosis came a lot of unknowns and treatment plans that were overwhelming. One thing I did not have to worry about was the bills. Submitting them to Pets Best was simple. And they paid according to the plan benefits. I am thankful for Pets Best and have recommended them to friends and family. Thank you Pets Best for being part of the care team that saved my service dog's life!
5

out of 5

VETERINARIAN: Swartz Veterinary Hospital

POSTED: | BY: Chuck Forry

Saved my Bloating dog

"I was in the middle of no-where Kansas (Wallace) hunting pheasant when Leeloo started to act as if she was bloating. I have already lost two dogs in the past from bloat and knew the signs. Its a horrifying death. I called Swartz Animal Hospital in Colby which was about 50 minutes away. It was after hours but they said they would meet me at their office. I rushed her to Colby Kansas and they immediately took x-rays and verified she was bloating but luckily not yet a full twist. They rushed her into surgery and untwisted and pumped her stomach. If I had not gotten her there in time she would have died. So thankful to have had Pets Best insurance."
1

out of 5

VETERINARIAN: Mountain View Animal Clinic

POSTED: | BY: Helen Williams

Dissatisfied customer

When you send all the paperwork, and then they lied to me, saying they contacted my vet clinic to get my dogs full history. In fact I had to call my Vet and get my dogs medical history for them to process a claim. I’m not getting paid to do their job, so in return they should reimburse me for doing their. A very dissatisfied customer Helen
5

out of 5

VETERINARIAN: Conway Animal Hospital

POSTED: | BY: Pamela Carney

Pets Best is the Best

I’ve had my 2 Shih Tzu covered by Pets Best for almost 6 years. I could not be happier with this insurance. Very easy to use, they always pay claims as I expect them to. Highly recommend.
5

out of 5

VETERINARIAN: Bond Vet - Montclair

POSTED: | BY: Patricia Garcia

Love Pets Best

"On the first ultrasound for my cat, the one year plan paid for itself. I've submitted 3 claims in total and they have been paíd in a decent amount of time. Go Pets Best!"
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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