Pets Best | Pet Insurance Review

On New Year's Eve, our beloved 7 year old dog Zelda was diagnosed with T-Cell Lymphoma after being hospitalized. What we thought was just an upset stomach turned into our worst nightmare. We would have had to make some impossible decisions if we didn't have pet insurance just for her hospitalization as her cancer diagnosis was on the heels of our other 11 year old dog's hospitalization and rare blood cancer diagnosis. You could put money away for a dog's entire lifetime and still not have enough for what we have spent in just 6 months. Pets Best claim process has always been really easy to navigate and I've never had any issues. It is also nice that they have a list with covered medications. Having Pets Best meant we got Zelda feeling better and she got to come home. It meant we got to try every single treatment available without worrying about the financial strain. She got to live what time she had as a normal happy dog unburdened by her cancer. Unfortunately, Zelda only had a partial response to treatment and we just got 2 more months with her but they were a good 60 days and I wouldn't trade them for anything. I appreciate that Pets Best went ahead and saw what her last claim was for and closed her account without me having to call in the aftermath of saying goodbye to her. It took one more thing off my plate, especially because the next week we found out our older dog with the rare blood cancer, also has a soft tissue sarcoma and we don't really have any viable options for him other than cherishing what time we have left. Again, you could put money away every month for a very long time and still not have enough for what we have submitted claims for in the past 6 months. You never know what's going to happen, Pets Best gave us peace of mind.

Excellent customer service end to end. Very user friendly web site and claims processing tool. Excellent and timely communications, and friendly, helpful, knowledgeable, and professional team. Top notch service organization. They are top notch, and I highly recommend them for your pet's needs!

Great company to work with for my dog. Easy to file. Good coverage. Rapid response.

First time dog owner and was skeptical about pet insurance but I have had such a great experience! PetsBest gives great returns and I’ve received my reimbursement in less than 2 weeks every time!

Always easy and quick with payment and coverage. No hassle and efficient