Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,169

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Beth scheer

Pets best is the best!

I recently insured my three years youngest dogs with pets best after a ton of research and comparison with the other companies. I had a huge vet bill with my oldest dog last year that pushed me to take action and insure the 3 young dogs for peace of mind if nothing else I had only had the insurance for a little over a month when my perfectly healthy pooch had a terrible scary illness of course over a holiday weekend. Pets Best took very good care of us. The claim process was easy and reimbursement was quick I have the reimbursement go directly to my care credit card and that worked out great. Don’t think it can’t happen to you. Insure your pets with pets best and sleep better tonight!
5

out of 5

VETERINARIAN: 21 Avenue Animal Clinic

POSTED: | BY: Sherrine Russell

Medicine

Appreciate Best Pets
5

out of 5

POSTED: | BY: Pat Lindsay

Dog insurance is a peace of mind

We have had Pets Best Insurance for Five years on our two silky terriers. We had never used it until now. One of our pups severed his acl and tore his meniscus. I phoned Pets Best to confirm what coverage we have. The woman was kind, professional and knowledgeable. We had the surgery and uploaded the invoices. Extremely simple to file a claim. Within 2-3 weeks our claim was approved. Thank you to all the kind folks at Pets Best and we are on our on the road to recovery. Wouldn’t be without this insurance.
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5

out of 5

POSTED: | BY: Alicia Cosimo

So easy & the peace of mind is worth every penny!

My dog had a weird eye thing going on the night before my son was to have surgery, all the nerves... it was SO nice that I didn't have to make a choice on whether to take him to the vet that night (emergency vets are expensive and I swear mine only gets sick at night or on a holiday/weekend) and I could have peace of mind going into my sons surgery the next morning! The yearly payment for pet insurance is worth that peace of mind EVERY TIME!
5

out of 5

POSTED: | BY: Alison Brokaw

Submitted my first claim

Submitted my first claim for my pups yearly check up. It was super easy to submit and it only took less than 24 hours to be told my claim will be paid. I was sent an email saying it will be sent to my account within 5-7 business days! So far this is a great investment for my puppers!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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