5
out of 5
POSTED: | BY: Pat Grocott
great communication!
kept me informed of the delay in payment at all times.
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,607
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: MJ Rosenthal
Pet's best is professional
Pet's best is professional, prompt and provides excellent communication. I put my dog on the insurance even before I picked her up - and it has been a lifesaver.
1
out of 5
POSTED: | BY: Damon Bell
I pay more just having the insurance than I…
I pay more just having the insurance than I do with any type of reimbursements. Recently had a $700+ vet bill for Wellness and Vaccines, I pay for a plan that helps cover these costs. I got $50 back. Shop around, I wouldn’t recommend.
On top of that ridiculous refund the process took even longer than usual only to get that measly amount back.
5
out of 5
VETERINARIAN: Village Veterinary Clinic
POSTED: | BY: Ashleigh
Thankful for Pets Best
I am so thankful I chose PetsBest for my dog. He has been having belly issues lately and it gave me such a peace of mind knowing I had Pets Best and could make the best decision for my dog without having to worry about money. Couldn’t recommend using Pets Best more!
4
out of 5
VETERINARIAN: Phillips Animal Hospital
POSTED: | BY: Rev Dr John Benjamin David
Best pet insurance I have found yet...
Fast claims payment. Easy claims process on my end.
Only issue I have is prophylactic medicine to prevent heartworm and another to pay for flea and ticks (HeartGard Plus and NexGard). They only pay for 25% of the annual cost for a 12 month supply.
Also, past puppy stage they only get a Rabies Vaccination every 3 years, but they only reimburse a one year dosage.
But they pretty much cover everything for a wellness exam and vaccinations.
So far I have not needed the catastropic coverage.
It is pricey for a healthy 4 year old Siberian Husky, but the secure knowledge that she is 90% covered with no cap on benefits is a great relief (I have had a service dog and a pet dog both die of cancer and those bills were YUGE to try to save both of them). Nearly $100 a month is a big jump since I first signed up which was closer to $80. But cheaper if any injury or illness occurs.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.