4
out of 5
POSTED: | BY: Wendy
We like this pet insurance
Two emergency vet visits in a months time. I had to pay the deductable of course. Otherwise, I was grateful to have our pet insurance
4.9
out of 5
Number of reviews 14,603
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
VETERINARIAN: Orange Veterinary Hospital
POSTED: | BY: Joan
Layla and her Stomach Issues
The entire claims experience with Pets Best for my dog Layla and her digestive issues was great! The online submission process of the claim was easy to follow and took only a few minutes, and I received an e-mail immediately confirming my claim was under review. Within 2-3 days I received confirmation of my claim with a full explanation of what reimbursement I was eligible for and why. The reimbursement was estimated to take 7-10 days, and I received my reimbursement direct deposited into my checking account in less than one week. Overall, a great experience so thanks Pet's Best!
4
out of 5
VETERINARIAN: Whitmire Animal Hospital
POSTED: | BY: Linda
Long user
Great experience. Wish was not increasing all the time
5
out of 5
VETERINARIAN: Progressive Animal Hospital
POSTED: | BY: Margarita
My Fur Babies
So happy I chose Pets Best Insurance for both my fur babies. Everything is done with such ease from the vet’s side to the insurance part. The claims are always processed quickly and I never have to call anyone to find out when I’m getting my payment. It’s great when you have competent service from both sides. I couldn’t be any happier. Glad I chose Pets Best Insurance..
5
out of 5
POSTED: | BY: Derika
Better Processing Time/Care Credit
We like the fact that Pets Best pays Care Credit directly. The processing time has greatly improved over the past two years from 6-8 weeks down to less than 2 weeks.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.