Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,177

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Marla Cline

Submitting the claim was very easy

Submitting the claim was very easy. The turnaround and communication was very quick. I like the 24/7 help. The website is easy to maneuver. I have had a very good experience with PetsBest Insurance for my Pomeranian. I will continue using PetsBest.
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5

out of 5

POSTED: | BY: Staci Schoepf

Thankful to have this pet insurance

You never think and hope you don't need pet insurance for anything outrageous. Money should never be the reason to do or not to do something for your pet. But it helps to know that the reimbursement coming will cover a good portion of the higher bills. Our dog had the unfortunate experience of a life threatening incident and has since needed more help. With Pets Best, we have been able to give our pet the care and therapy needed. I will never own a pet without insurance again. I have recommended Pets Best to many people. They are efficient and fairly quick on reimbursing. Very happy with them!
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5

out of 5

POSTED: | BY: Robyn

Pets Best has been a life saver for my…

Pets Best has been a life saver for my dog that has just had awful luck with illness and injuries. I am not sure he would still be with me had I not had this insurance. They have paid 90% and I have had no issues getting paid. Payments always seem to make it to my account before the credit card bill is due.
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5

out of 5

VETERINARIAN: Companion Lake Zurich

POSTED: | BY: Jay Munoz

I can call Pets Best my family

Great service, fast and easy. I would highly recommend.
5

out of 5

VETERINARIAN: Central Animal Hospital

POSTED: | BY: M V

Pets Best

I highly recommend Pet’s Best to any pet owner. They have been highly professional, worked with me to design a policy that met my needs, and quickly processed claims. Having pet insurance allowed me to make decisions that extended my dog’s life.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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